Systems & Technology Coordinator at MODERNCONTROLS LLC.

New Castle, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

65000.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Administration, Coordination, Vendor Management, Operational Workflows, ERP Systems, Access Control, Troubleshooting, Documentation, Process Improvement, Contract Administration, Data Accuracy, Reporting, Organizational Skills, Communication Skills, Microsoft Office, Lifecycle Management

Industry

Construction

Description

Description ModernControls is seeking a detail-oriented and proactive Systems & Technology Coordinator to support the administration, coordination, and optimization of critical business systems and operational workflows. This role will ensure continuity and reliability of company platforms while serving as the internal liaison between departments and external technology partners. The position is execution-focused and designed to manage day-to-day system coordination, vendor relationships, and operational processes without requiring deep technical engineering expertise. Requirements Systems Administration & Coordination Coordinate administration and user access for core company platforms including ERP, phone systems, security/badge systems, and mobile device programs Manage onboarding and offboarding system workflows, including permissions and equipment provisioning Maintain system documentation, credential ownership tracking, and access control oversight Monitor recurring system subscriptions and identify opportunities for optimization Vendor & IT Partner Coordination Serve as primary internal liaison with external IT and technology vendors Maintain vendor contact lists and escalation pathways Coordinate troubleshooting, upgrades, and system support requests Assist in evaluation and implementation of new systems or vendors as needed Operational Process Support Support cross-department system needs for service, finance, operations, and sales teams Coordinate equipment sourcing, deployment, and tracking Assist with documentation of workflows and development of standard operating procedures Support contract administration and vendor lifecycle management Data & Reporting Support Assist with system data accuracy and maintenance Support report generation and operational insights for leadership teams Coordinate with departments to improve system data quality and process consistency Qualifications Familiarity with ERP or enterprise business systems Strong organizational and documentation skills Ability to manage multiple priorities and cross-functional tasks Effective communication skills with both technical and non-technical stakeholders Proficiency with Microsoft Office and reporting tools Experience coordinating vendors or managed service providers preferred Preferred Skills 3 to 6 years of experience preferred in operations support, business systems coordination, or similar role Experience supporting onboarding/offboarding workflows Exposure to telecom, security, or device lifecycle management programs Process improvement and SOP development experience Service-based or field operations industry experience Work Environment & Expectations Collaborative, team-oriented environment Role requires strong attention to detail and ownership mindset Ability to work across departments and manage competing priorities Hybrid blend of administrative coordination and operational execution Benefits 100% Company-paid health insurance Dental & Vision insurance 401(k) Safe Harbor retirement plan with company match Health Savings Account (HSA) with company contribution 3 weeks paid time off Company-paid life insurance Short- & Long-Term disability insurance Tuition reimbursement Professional development opportunities

Responsibilities

This role involves coordinating the administration and optimization of critical business systems, including ERP, phone, and security platforms, while managing user access and onboarding/offboarding workflows. The coordinator will also serve as the primary internal liaison for external IT vendors regarding support, upgrades, and new system evaluations.