T&E Senior Associate at ZOETIS SINGAPORE PTE LTD

San José, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

0.0

Posted On

16 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Concur, SAP, AppZen, Financial Analysis, Expense Reconciliation, Vendor Management, Stakeholder Management, SLA Management, Audit Readiness, Policy Enforcement, Process Automation, AI-Driven Analytics, Communication Skills, Corporate Card Management, Compliance Monitoring, Budget Adherence

Industry

Pharmaceutical Manufacturing

Description

Role Summary The Senior Travel & Expense (T&E) Analyst oversee and optimize global Travel & Expense (T&E) operations to ensure policy compliance, process efficiency, cost control, and strong vendor performance. Partners with Finance, Procurement, HR, and travel providers to improve the employee travel experience while maintaining financial discipline through analytics, controls, and automation. Key responsibilities T&E Program Management & Policy Compliance Administer and enforce global T&E policies in alignment with corporate standards and regional / regulatory requirements. Manage end-to-end expense reporting and approval workflows in Concur, SAP, and related T&E platforms. Audit expense reports to validate policy compliance, accuracy, and completeness of supporting documentation. Handle escalations and inquiries related to travel bookings, reimbursements, exceptions, and policy violations; drive timely resolution and root-cause fixes. Ensure audit readiness by maintaining strong controls, documentation standards, and compliance monitoring. Employee Support & Training Serve as a primary point of contact for employee inquiries regarding travel bookings, expense submissions, reimbursements, corporate card usage, and related topics. Develop and deliver policy communication and training to improve adoption, reduce exceptions, and strengthen compliance. Vendor, Card Program & Stakeholder Management Manage relationships with travel agencies, corporate card providers (e.g., American Express), and expense management vendors. Monitor vendor performance against SLAs; escalate issues and lead remediation plans as needed. Support integration, configuration, and optimization of travel booking tools and corporate card programs to improve user experience and compliance. Financial Operations, Controls & Analytics Analyze T&E spending and behavior trends to identify leakage, inefficiencies, and cost-saving opportunities. Build and present dashboards and management reporting to provide actionable insights to senior stakeholders. Partner with Finance to ensure accurate expense allocation, reconciliations, and month-end close support related to T&E activity. Implement and track budget adherence initiatives and measures to reduce unnecessary or non-compliant spending. Process Improvement, Automation & Risk Management Drive process optimization and automation initiatives (including AI-enabled analytics where applicable) to reduce manual effort and improve cycle times. Conduct periodic compliance reviews and targeted audits to detect fraud, misuse, duplicate claims, or other non-compliance risks. Maintain strong governance over payment solutions and expense reconciliation systems. Terminations / Offboarding Due Diligence Perform T&E and corporate card due diligence for terminated employees to ensure proper close-out, including: Timely cancellation of corporate cards. Follow-up on open items in corporate card Statements of Account (SOA) and/or Concur. Recovery of unused credits and credit balances from AMEX. Coordination with HR/Finance/IT as needed to close outstanding obligations and prevent financial leakage. Education and Experience Bachelor’s degree in finance, Accounting, Business Administration, or related field. 4+ years of experience in T&E management, finance operations, or travel procurement. Core skills Advanced working knowledge of Concur, SAP, AppZen, and corporate travel programs. Financial analysis, reporting, and expense reconciliation expertise. Vendor and stakeholder management (travel agency, corporate card, expense platforms); SLA management. Strong compliance mindset with experience in audit readiness, policy enforcement, and controls. Process improvement capability, including automation and AI-driven analytics in expense management. Strong communication skills and ability to influence stakeholders at all levels. We Offer: Competitive salary and benefits package (private healthcare and insurance, Meal allowance, Parking, corporate events for employees) Asociación solidarista Professional and supportive working environment, Co-funding of professional qualifications and program Tuition reimbursement Possibility to work remotely from home on selected days, Modern office space with Doctor's office. Exposure to a dynamically growing leader of the global animal health-care segment. Candidates must be able to demonstrate a clear interest in the role and how it forms part of a long-term career plan. If you meet requirements described above, please send your application in English by clicking on the Apply button. Only chosen candidates will be asked to participate in this recruitment process. Full time Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

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Responsibilities

Oversee and optimize global Travel & Expense operations to ensure policy compliance, cost control, and efficient vendor performance. Manage end-to-end expense reporting workflows and provide financial analytics to identify cost-saving opportunities.