T1 Global Customer Experience Sales Mgr at HP Law
Sant Cugat del Vallès, Catalonia, Spain -
Full Time


Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sales Planning, Strategy, Analytical Thinking, Critical Thinking, Organization, Time Management, Leadership, Problem Solving, CRM Proficiency, Tech Attitude, Collaboration, Communication, New Technology, AI

Industry

IT Services and IT Consulting

Description
T1 Global Customer Experience Sales Mgr Description - The GCE IAM Sales Manager leads the Global Customer Experience Inside Account manager driving revenue growth, optimizing sales effectiveness, and strengthening customer relationships in alignment with the Account General Manager (AGM) team. This role is responsible for guiding, coaching, and supporting individual team members to ensure the overall effectiveness of sales activities, leveraging HP’s remote sales capabilities and collaborating closely with AGMs. Key responsibilities: Sales Coverage & Strategy: Partner with AGM Sales Director to define sales strategies for the GCE IAM team to achieve targets. Utilize tools (RAD/whitespace analysis) to assess customer opportunities. Account Planning: Define the GCEIAM engagement model with the full Sales Account team to grow PS and Solutions Pipeline Management: Build, monitor, and orchestrate sales pipelines to meet business goals and exceed targets. Help GCEIAMs proactively drive account prospecting and lead generation. Define and track KPIs for team success. Team Collaboration: Drive GCEIAM team support for AGM in developing areas of expertise, freeing up AGM capacity for strategic activities. Coordinate with customer support teams to ensure seamless customer experience. Engage with channel partners in sales activities. Leadership & Coaching: Recruit, onboard, and train GCEIAMs. Motivate sales teams, foster talent development, and sponsor skill-building activities to increase productivity and achievements. Evaluate and guide employee performance to achieve excellence. Reporting & Analytics: Generate regular sales reports and presentations for senior leadership and stakeholders. Leverage sales technology, CSP, CRM systems, and other tools to streamline operations and enhance productivity. Compliance: Ensure the GCEIAM sales team adheres to legal and ethical standards in all sales activities, including pricing, contracts, and customer interactions. Education & Experience Recommended: Experience: Typically 10+ years of job-related experience or 8–10 years of management experience in sales. Education: Bachelor’s degree in Business, Marketing, or a related field is recommended (not explicitly stated, but typical for such roles). Proven track record in sales management, preferably in Global Inside Sales environments. Experience in leading and developing high-performing sales teams. Familiarity with sales planning, pipeline management, and CRM systems. Knowledge & Skills: Sales Planning & Strategy: Ability to develop targeted business plans and allocate resources based on market trends and data-driven forecasts. Analytical & Critical Thinking: Understand industry drivers and customer base to bridge HP solutions with account-relevant problems and opportunities. Organization & Time Management: Prioritize tasks, set goals, and manage time effectively. Leadership: Lead effectively in complex environments, influence channel partners, balance competing priorities, and drive team performance. Problem Solving: Navigate market complexities and develop practical solutions. CRM Proficiency & Tech Attitude: Leverage technology and CRM systems to enhance productivity. Collaboration & Communication: Work closely with internal teams, channel partners, and customers to achieve business objectives. New Technology and AI: demonstrated curiosity and confidence in adopting emerging tools and technologies—especially AI—to enhance sales performance, customer engagement, and productivity. The ability to quickly learn, adapt, and apply digital solutions in daily workflows, and to use AI insights to drive smarter decisions and more personalized customer interactions. At HP Sant Cugat (Barcelona), we have an impressive 2300+ employees, made up of 60+ different nationalities. We host 12 businesses and are the worldwide HQ of the 3D Printing and the Large Format Printing businesses and the EMEA HQ for the Graphics Solutions Business. We also have the largest HP R&D Lab outside of the US and a fantastic Demo center. What we offer: • Opportunity to work in an international organization with colleagues coming from all over the world. • Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning. • An attractive benefit package: - Health & Life insurance - Lunch at reduced prices at our canteen/ ticket restaurant vouchers - HP product discount - Flex optimization program: Kindergarten tickets, public transportation tickets • We have a Women Network which organizes activities such as; Networking, the promotion of STEM vocations, talks on; improving business acumen, work life balance and skills of the future etc Sales & Services Entity Job - Sales Schedule - Full time Shift - No shift premium (Spain) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" You want to reshape the way the world works. So do we. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes how the world works for the better. A career at HP can help you build the tomorrow you want. Let’s grow together. Privacy, Terms of Use, and Accessibility Our founders believed that business exists when people work together to ‘accomplish something collectively which they could not accomplish separately.’ We uphold a zero-tolerance policy towards discrimination and treat everyone with respect. By maintaining these principles, we empower the HP team to contribute to our collective success and the future of work. Learn more about HP personal data practices at Privacy Statement, Personal Data Rights Notice (where applicable), Accessibility at HP, and Terms. You can be yourself at HP. Learn more Having trouble with this page or with applying to a role? Click here to submit a request for support.

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Responsibilities
The GCE IAM Sales Manager leads the Global Customer Experience Inside Account Manager team to drive revenue growth and optimize sales effectiveness. This role involves guiding team members, defining sales strategies, and ensuring compliance with legal and ethical standards.
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