T24 Analyst Application Support at Standard Bank - UK

Nairobi, Nairobi County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

T24 Support, Technical Support, System Maintenance, Troubleshooting, System Upgrades, Arrangement Architecture (AA), Accounts Processing, Deposits Processing, General Ledger (GL), Funds Transfer (FT), Root Cause Analysis, Inter-system Integrations, Temenos Support, L3 Escalations, Stakeholder Management, Trouble Shooting

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description The purpose of the T24 Support Analyst role is to provide specialized technical support and maintenance for the T24 core banking system. This position involves troubleshooting issues, performing system upgrades, and ensuring the smooth operation of the T24 environment. By collaborating with various stakeholders, including IT teams and end-users, the T24 Support Analyst aims to resolve incidents promptly, enhance system performance, and implement best practices. The role is crucial in maintaining the stability and reliability of banking operations, contributing to the overall efficiency and effectiveness of the organization's financial services Qualifications Type of Qualification: First Degree Field of Study: Information Technology, Engineering or any other related field Experience Required 3-4 years Deep functional experience /expertise: AA (Arrangement Architecture) lifecycle management Accounts & Deposits processing General Ledger (GL) structure, posting rules, and reconciliation analysis Funds Transfer (FT) module including accounting flows and settlement impacts Proven ability to: Analyse transaction-to-GL flows end-to-end Diagnose balance mismatches and posting anomalies Perform complex root cause analysis across interfaces, AA arrangements Strong understanding of: Multi-currency and multi-entity accounting impacts High-volume transaction processing environments Inter-system integrations and downstream reporting impacts · Experience working directly with Temenos support and managing L3 escalations Additional Information Behavioural Competencies: Adopting Practical Approaches Checking Things Documenting Facts Managing Tasks Team Working Upholding Standards Technical Competencies: Application Support Availability Management Business Continuity and Disaster Recovery Planning Continuous Deployment Database Administration Network Security Monitoring Stakeholder Management Testing (unit, regression, integration) Trouble Shooting Business Segment: Corporate & Investment Banking

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Responsibilities

The T24 Support Analyst is responsible for providing specialized technical support and maintenance for the T24 core banking system, which includes troubleshooting issues and performing system upgrades. This role aims to resolve incidents promptly, enhance system performance, and maintain the stability and reliability of banking operations by collaborating with IT teams and end-users.