T2W Placement Specialist at ReEmployAbility, Inc

Brandon, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Organization, Time Management, Customer Service, Self-Motivated, Attention To Detail, Multitasking, Prioritization, Accountability, Punctuality, Flexibility, Adaptability, Problem Solving, Critical Thinking, Relationship Building

Industry

Insurance

Description

Description FLSA Status: Salary (Exempt), full-time Supervisor: Team Lead Supervises: None Summary/Objective The T2W Placement Specialist is responsible for matching our clients’ injured workers with appropriate light duty job tasks available at the nonprofit organization, and offering exceptional customer service to our nonprofit partners, injured worker participants, and clients. Essential Functions Champion ReEmployAbility's Transition2Work program to strategically identify the best nonprofit organization to place injured workers in order to continue partnerships and establish new relationships with nonprofit organizations, seeking a win-win-win for our clients, injured workers, and nonprofit partners. Effectively communicate the details of the Transition2Work program to new nonprofit partners and work with our current nonprofit network to ensure the availability of suitable job responsibilities. Review new Transition2Work worker’s compensation and non-occupational disability referrals to locate an appropriate light duty assignment within an injured worker’s provided restrictions. Follow all client directives and jurisdictional requirements to provide a successful light duty volunteer assignment experience for all parties, within current company objectives. Meet a quota of placements per month, with a show rate above company average or 55%; whichever is higher. Develop outreach and retention strategies for nonprofit relationships. Communicate placement barriers to clients to strategize next steps. Work in collaboration with other teams within Service as well as the Sales Department. Escalate issues to the Director of Service Operations, as appropriate. Other duties as assigned. Requirements Exceptional communication, organization, time management, and customer service skills Self-motivated and driven Great attention to detail Must be able to multitask, prioritize, and meet deadlines with short notice Accountable and punctual Flexible and adaptable to change Strong computer skills including proficiency in Microsoft Outlook and Word Creative problem solving and critical thinking skills Ability to handle pressure, while maintaining speed and quality of work Build and maintain professional relationships with co-workers and external parties The ability to work and comply with all EEOC rules collaboratively, respectfully and to accepting constructive criticism from management with dignity and respect Successfully pass background check Required Education and Experience A Bachelor’s Degree is preferred; however, exceptional/relevant experience will be considered. Other Individuals are required to sit for an extended period of time, stand, walk, talk and hear, use hands and fingers, handle or feel and reach with hands and arms. May also occasionally need to lift or move 0-15 pounds. Specific vision skills for computer usage and written document reading. Anyone who is capable of something, can make an impact in the community where they live. ReEmployAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EEO Compliance: ReEmployAbility is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, or other status protected by Federal or State law. ADA Compliance: Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.

Responsibilities

The T2W Placement Specialist matches injured workers with appropriate light duty job tasks at nonprofit organizations while providing exceptional customer service. They are responsible for developing partnerships with nonprofits and ensuring successful placements for injured workers.