JOB DESCRIPTION:

We are seeking a dedicated and detail-oriented T3 Circuit Maintenance Technician to join our team. In this role, you will focus on maintaining and troubleshooting DS3-based T3 carrier circuits. Your responsibilities will include monitoring performance data and alarms, initiating restoration activities, and collaborating with field technicians to resolve issues quickly. You will also communicate with network elements via TL1, among other protocols. Comprehensive, on-the-job training is provided.

DESIRED SKILLS AND QUALIFICATIONS:

• Technical Aptitude: A basic understanding of telecommunications principles, particularly DS3-based T3 carrier circuits. Previous experience is welcomed, but comprehensive training will be provided on the job.
• Analytical Mindset: Ability to analyze performance data and alarms, isolate complex issues, and implement effective troubleshooting solutions.
• Attention to Detail: A meticulous approach to monitoring systems and documenting all technical issues to ensure consistency in circuit performance.
• Adaptability and Eagerness to Learn: Willingness to quickly acquire new technical skills and adapt to evolving technologies in the field of telecommunications.
• Effective Communication: Strong verbal and written communication skills to collaborate with remote teams and field technicians. Familiarity with TL1 for communicating with network elements is an advantage.

• Troubleshooting and Maintenance: Analyze performance data and alarms to rapidly isolate and resolve issues within our T3 carrier circuits. Initiate restoration and repair activities to ensure continuous and reliable service.
• Collaboration with Field Technicians: Work closely with field technicians in central offices to identify issues on-site and support efficient troubleshooting and repair operations.
• Equipment Handling: Operate and maintain digital cross-connect systems (DCS) and multiplexers that support our DS3-based T3 circuits. You will work on equipment from vendors such as Alcatel-Lucent, Nortel, Fujitsu, and others, ensuring smooth circuit operation.
• Documentation: Maintain accurate records of diagnostic results, repair actions, and performance metrics to support continuous improvement and regulatory compliance.