Table Captain at Casa Bonita

Lakewood, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

34.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Guest Relations, Conflict Resolution, Team Training, Hospitality Management, Communication, Multitasking, Operational Excellence, Staff Coaching, Service Standards

Industry

Restaurants

Description

Table Captain Casa Bonita Overview: For 52 years, Casa Bonita has been synonymous with families, fanfare, and fun. Restored to its former glory in 2023, Casa transports guests back to a childlike oasis that is both mysterious and captivating, with an unforgettable dining and entertainment experience that includes live music, shows, games and memories that will last a lifetime. Our team members have a shared passion for being a part of the Casa legacy and are eager to work together to define this exciting new chapter in our history. Compensation Range: $34.00/Hour Why Join Our Team: * Great earning potential * Affordable medical insurance available * Employer-sponsored dental and vision * Paid vacation and sick time * Exclusive employee discounts at our Mercado store * Career growth opportunities * Employee family meal What You'll Do: The Table Captain upholds Casa Bonita's Table Service standards with precision, ensuring a consistently high-quality dining experience for guests. As a key member of the Front of House team, this role is responsible for opening the facility for service, maintaining smooth operations during peak hours, and efficiently closing at the end of the shift. Responsibilities: * Follow established steps of service to ensure a welcoming and efficient guest experience * Able to work independently while maintaining clear communication and collaborating effectively with team members * Demonstrate a willingness to learn, adapt to feedback, and comply with all company policies and safety regulations * Welcome and engage with all guests to create a memorable experience * Assist in opening and closing at the end of the shift * Moderate guest flow in service areas to facilitate smooth operations and enhance the guest experience * Assist staff in resolving guest issues by offering complimentary items and processing voids as needed * Gather the equipment (like handhelds) * Using the roster and assist and get them where they need to be for the day * Support staff with guest recovery to maintain a positive dining experience * Actively assist hourly team members throughout the shift and coach them to ensure the highest level of guest experience and adherence to service standards * May assist the department manager with select tasks related to onboarding and training hourly team members * Communicate with Front of House leadership regarding any guest concerns or operational needs * Assist in performing the duties of a Table Attendant, Table Assistant, and Guest Services Attendant as needed * Perform other duties or tasks as assigned by any manager or VP of Operations based on business needs Qualifications: * 18+ years of age * Must have at least 3 years of experience in food service or hospitality industry * Minimum of 2 years of proven leadership experience in a high-volume bar or restaurant environment, with the ability to train, mentor, and motivate a team to uphold service standards and operational excellence * Strong interpersonal and communication skills * Passionate about serving others * Strong conflict resolution skills to provide exceptional service and maintain a positive guest experience * Able to communicate effectively in English * Must have reliable form of transportation and be able to work flexible shifts, inclusive of weekends, days, late nights, and holidays Preferred: * Bilingual in Spanish * Minimum of 1 year of experience in hosting or guest service * ServSafe Food Handler and ServSafe Alcohol certification Physical & Environmental Demands: * Able to distinguish colors and see both up close and at a distance * Able to lift and carry up to 50 pounds * Able to use manual dexterity, gross motor skills, and fine motor skills * Must be able to walk at least 10,000 steps per shift, including stairs, inclines, and declines * Able to pivot, transition between seated and standing positions, kneel, stoop, and lift throughout shifts * Able to work in confined spaces * Comfortable working in loud, distracting environments * Able to multitask and work efficiently with speed, accuracy, and composure in a fast-paced, high-volume restaurant and entertainment venue under pressure Benefits: Casa Bonita also oﬀers a beneﬁts package that includes medical, dental, and vision insurance for full-time employees. Deadline to Apply: 06/01/2026 All job applicants for duties to be performed at Casa must be Colorado residents at the time of application. To apply for this role, please click on the “apply for this position” button below.

Responsibilities

The Table Captain ensures high-quality dining experiences by upholding service standards and managing front-of-house operations. Responsibilities include coordinating guest flow, coaching hourly team members, and overseeing the opening and closing of the facility.