TABLE GAMES DEALER: FULL-TIME at Graton Resort & Casino

Rohnert Park, California, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Table Games Dealing, Money Handling, Guest Service, Basic Mathematics, Game Integrity Monitoring, Communication Skills, Poker Game Management, Gaming Regulations Compliance, Interpersonal Skills, Conflict Resolution

Industry

Gambling Facilities and Casinos

Description

Position Summary: We are seeking a skilled and professional Dealer to join our team. The ideal candidate will be responsible for dealing table games efficiently and accurately while maintaining a friendly and engaging atmosphere. The Dealer must ensure fair play, enforce house rules, and provide excellent Guest Service to all players. Essential Functions: 1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values. 2. Perform responsibilities in accordance with all Company standards, policies, and procedures. 3. Deal Table Games with Accuracy and Efficiency. 4. Manage the flow of live poker games. 5. Visually and manually handle cards, chips, and game equipment in accordance with gaming regulations. 6. Perform Basic Mathematical and Money Handling Tasks. 7. Accurately count, collect, and distribute chips. 8. Monitor wagers and payouts while maintaining concentration in a fast-paced environment. 9. Provide Consistent and Professional Guest Service 10. Communicate clearly and respectfully with players and co-workers. 11. Listen, speak, and respond appropriately in a noisy, crowded environment. 12. Monitor and Maintain Game Integrity 13. Observe player behavior and gameplay for accuracy and fairness. 14. Report irregularities, disputes, or suspicious activity to supervisors as needed. 15. Use Required Tools and Equipment 16. Operate shuffle machines, chip racks, and table accessories. 17. Adhere to Gaming Regulations and Internal Policies 18. Follow all house rules, gaming laws, and responsible gaming practices. 19. Maintain a Clean and Organized Work Area 20. Report maintenance or safety concerns promptly. 21. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property. Non-Essential Functions: 1. Assisting with general cleaning (e.g., wiping tables, organizing chairs). 2. Training or mentoring new dealers (unless assigned formally). 3. Engaging in customer service beyond gaming duties (e.g., escorting players, answering general casino inquiries). Qualifications Required Qualifications: 1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. 2. High school diploma or equivalent. 3. Minimum age 21. 4. One (1) or more years of dealing experience in a casino or card room environment. Formal dealing school training may be accepted in lieu of experience. 5. Ability to perform basic mental math quickly and accurately. 6. Excellent interpersonal and verbal communication skills. 7. Must be able to work flexible schedules, including nights, weekends, and holidays. 8. Professional appearance and demeanor. Preferred Qualifications: 1. Knowledge of blackjack plus 1 additional major game preferred. 2. Multilingual communication skills. 3. Prior customer service experience in a high-volume, fast-paced setting. Physical Requirements: Task Duration Frequency % of Shift Standing Moderate to long intervals Frequent Up to 85% Walking Intermittent Not Frequent Up to 20% Sitting Continuous while dealing Moderate Up to 85% Bending Continuous while dealing Frequent Up to 85% Twisting Continuous while dealing Frequent Up to 85% Lifting/Carrying 1. Light (0--10 lbs.) 2. Medium (10--30 lbs.) 3. Heavy (>30 lbs.) 1. Frequent 2. Occasional 3. Not Frequent 1. 30-90% 2. 5-10% 3. 0% Reaching Continuous while dealing Frequent Up to 85% Arm Use Continuous use at table level Frequent 50-90%

Responsibilities

The Dealer is responsible for efficiently and accurately dealing table games while maintaining a friendly atmosphere and ensuring fair play. They must enforce house rules, manage game flow, and provide professional guest service to all players.