Table Games Dual Rate Supervisor and Dealer at Harrah's Valley River Casino & Hotel

Danville, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dealing cards, Game protection, Customer service, Math skills, Multi-tasking, Conflict resolution, Cash handling, Game supervision, Communication, Manual dexterity, Surveillance reporting, Inventory management

Industry

Gambling Facilities and Casinos

Description

ESSENTIAL JOB FUNCTIONS: • Perform the act of dealing cards and/or dice for specific games which includes shuffling, dealing, and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games. • As Supervisor, verifies the operation and conduct of designated game areas. Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer. • Reports significant cash and cheque transactions. • Verifies issuance of credit after all necessary signatures are confirmed. • Tracks essential play and relays all pertinent information to immediate Supervisor. • Acts as role model and motivates subordinates to provide superior level of customer service to the guests. • Handles guests concerns quickly and efficiently within scope of authority. • Verbally informs Supervisor, as well as Surveillance of unnatural or irregular play and disputes on game. • Role models the Family Style Service Standards interacting positively through relationships with customers and co-workers. • Knows and abides by Virginia Lottery Regulations, internal controls approved by Virginia Lottery and company policies and procedures. • Responsible for game protection and game control. • Responsible for placing lids on racks. • Verifies opening and closing table inventory slips. • Calls out for “no more bets”. • Exchanges cash or coupons for chips. • Collects rake, collects commission based on game dealt. • Pays winning bets, collects losing bets. • Other job duties as assigned. QUALIFICATIONS: High school diploma or equivalent. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games. Well-developed interpersonal skills. Must possess excellent math skills and have the ability to multi-task. Must enjoy entertaining and communicating with the public. Must be able to work a varied schedule including nights, weekends, and holidays. Must be able to obtain a VA Lottery License PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: • Must be able sit and stand for long periods of time. • Must be able to maneuver to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks. • Must be able to respond calmly and handle many customers’ demands in a fast-paced environment. Responds to visual and aural cues. Must be able to memorize game rules and procedures. • Must be able to perform mathematical computations when determining winners and losers and collecting and paying out bets quickly and accurately. • Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must be able to accurately balance chip bank at the beginning and end of shift. • Must have excellent vision (including peripheral) to protect the games. • Must be able to read, verify and sign appropriate documents relating to the game in a small area. • Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust. • The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. • They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. • Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

Responsibilities

The role involves dealing cards and dice for various casino games while ensuring game integrity and protection. Additionally, the supervisor monitors game areas, tracks play, and provides high-quality service to guests.