Table Games Supervisor at Caesars Entertainment

South Lake Tahoe, California, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Communication Skills, Interpersonal Skills, Problem-Solving Skills, Customer Service, Integrity, Team Leadership, Training, Supervision, Relationship Building, Attention To Detail, Conflict Resolution, Knowledge Of Table Games, Decision Making, Coaching, Operational Procedures

Industry

Gambling Facilities and Casinos

Description

Located along Lake Tahoe in the Sierra Nevada, Harrah’s and Caesars Republic Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. · Professional and leadership development · Paid breaks and a free meal during each shift · PTO/FTO · Access to the on-site team member gym · Health and Wellness benefits after 90 days of service · On-site Wellness Center and monthly health and wellness initiatives · Employee Assistance Program · Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University · Optional 401(k) plan eligibility after 90 days of service · Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds that immerse, inspire and connect you”. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force, placing special emphasis on security of Caesars Entertainment assets. KEY JOB FUNCTIONS: · Responsible for actively building and retaining customer relations. · Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. · Displays a working knowledge of all table games, house rules, counting methods and procedures covering each. · Assures that all coin and check racks are always filled. · Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Games Manager. · Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow team members and 3) making comp decisions. · Remains alert to any unusual or questionable activities being displayed by any Table Games team member or gaming guest and reports any situations to assigned superior. · Observes problems or differences between Table Games team members and gaming guests and provides assistance if necessary. EDUCATION and/or EXPERIENCE: · High School Diploma or equivalent; College Degree preferred · Two or more years dealing experience preferred, with excellent guest service background QUALIFICATIONS: · Literate and fluent in English · Good communication skills, both verbal and written · Good interpersonal skills, with emphasis in relationship building · Good problem-solving skills · Good customer service skills, both internal and external · Ability to communicate clearly and tactfully · Ability to add accurately and figure payoffs · Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business · Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. · Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: · Must be able to stand or walk for long periods of time (4 hours). · Visual and auditory range must include immediate environment. · Mobility to move about the property · Must have the manual dexterity to operate a computer and other necessary office equipment. · Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen ﬁeld. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisﬁed employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.

Responsibilities

The Table Games Supervisor is responsible for creating an exciting environment for guests and team members while ensuring the security of Caesars Entertainment assets. This includes hiring, training, and supervising personnel, as well as resolving disputes and maintaining customer relations.