TACLAN - Field Service Representative - Junior Level I at USSOCOM Tactical Communications
Tampa, Florida, USA -
Full Time


Start Date

Immediate

Expiry Date

29 Sep, 25

Salary

77100.0

Posted On

25 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Lte, Network Design, Coordination Skills, Certificate Management, Technical Documentation, C4Isr Systems, Switches

Industry

Information Technology/IT

Description

SMX is seeking Tactical Mission Support TACLAN Engineering Field Service Representatives (FSR) Junior Level I to support the sustainment, integration, and enhancement of USSOCOM Tactical Local Area Network (TACLAN) Family of Systems (FoS). As an FSR you will work hands-on with tactical communications systems across CONUS/OCONUS locations, providing life cycle sustainment, training, and on-site technical support. This role also involves systems integration responsibilities, including testing, vendor coordination, and C4ISR capability development in support of DoD tactical operations.

REQUIRED QUALIFICATIONS:

  • DoD TS/SCI security clearance
  • 1+ years of experience in tactical systems support, systems integration, or similar DoD technical field roles
  • Strong knowledge of tactical network design, Linux/server administration, and C4ISR systems
  • Familiarity with SOF mission requirements and operational TTPs
  • Demonstrated ability to troubleshoot and configure secure communication networks and devices
  • Excellent communication, technical documentation, and stakeholder coordination skills
  • High School Diploma
  • Total of 5+ years of relevant experience
  • 4+ years in Army Signal Corps supporting SOCOM Organizations
  • 1 year as a TACLAN Systems Integrator

PREFERRED QUALIFICATIONS:

  • Experience with tactical routers, switches, SATCOM systems, LTE/cellular tech, and secure certificate management
  • Familiarity with government property handling (GFP/CAP), acquisition processes

How To Apply:

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Responsibilities
  • Provide 24/7/365 Tier I technical support to units operating TACLAN equipment via phone, email, or on-site support
  • Assist with full operational system checks, pull network services, and validate USSOCOM/SIE connectivity
  • Assist with Inventory, track, and maintain program equipment
  • Support sustainment and OJT training; managing event documentation, reports, and training material needs
  • Coordinate equipment shipment, RMA processing, and logistics support for maintenance events
  • Support maintenance actions, inventories, and field events are logged, closed, and reported accurately
  • Assist with integrating new hardware/software into existing tactical network architectures, supporting RDT&E and demonstrations
  • Assist and support tactical communications equipment, including MANET radios (e.g., PRC-148C, PRC-163C, MPU-5)
  • Support TAK (ATAK/WinTAK/CIVTAK) ecosystem implementation and training, including TAK Server deployment
  • May train end-users and embedded personnel on new systems and technologies, ensuring operational readiness
  • Support integration across commercial and tactical networks, satellite, LTE, and router/switch environments
  • Some FSRs may assist with both SDN and TACLAN
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