Tactical Healthcare Security Officer
We are currently recruiting for Tactical Healthcare Security Officers for the South Shore Regional Hospital.

JOB DESCRIPTION:

Be a part of a rewarding career that ensures the safety and security within our Healthcare sites. As a Tactical Healthcare Security Officer, you respond to alarms, emergency requests, and use your excellent verbal de-escalation skills to resolve incidents within the Emergency Department. You always maintain confidentiality and discretion when handling private information, and you never forget to smile while providing your incredible customer service.

• You will be required to write reports and investigate routine incidents.
• Respond to coded emergencies in a quick and efficient manner.
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance.
• This role requires you to be physically fit and able to sit, stand, and walk for extended periods of time of up to 3-4 hours in between break periods.
• Monitor for and escalate security concerns within the Emergency Department.
• Assist in developing security plans for high risk patients.
• Provide security presence and support throughout the Emergency Department.
• Utilize verbal de-escalation techniques to manage conflicts
• Oversee and support patient watch guards within the Emergency Department.
• Work closely with local Law Enforcement and Emergency Services.
• Ensure the safety of staff, patients, and visitors within the Emergency Department.
• Assist hospital staff with patient restraints as required or directed according to standard operating procedures.
• Adhere to all hospital policy and procedures and maintain compliance.
• Provide exceptional customer service, with an exceptional smile.
• Prevent theft, violence or infraction of rules and regulations.
• Monitor site visitors and perform ID checks in accordance with site policies and procedures.
• Respond professionally to site emergencies (alarms, medical emergencies, fires and other urgent matters).
• Effectively communicate all suspicious activities, concerns, issues, and events to our dispatch team on behalf of the clients’ assets.
• Prepare and maintain professional and effective reports regarding the activities, security violations, and hazardous occurrences on site.
• Along with your dedication to utilizing PPE, you regularly patrol the facility so that no potential conflict leaves your sight.