TAFE Services Manager at Tafensw

, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

191337.0

Posted On

04 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team leadership, Customer relations, Stakeholder engagement, Work health safety, Strategic planning, Operational management, Conflict resolution, Multitasking, Communication, Collaboration, Project management

Industry

Description

TAFE NSW Life-Changing Careers [https://www.youtube.com/watch?v=Ik0FmBf7KZw%20] TAFE Services Manager Location: Albury Campus (travel will be required) Permanent Full Time $191,337 salary package - includes base salary ($168,598), plus employer’s contribution to superannuation and annual leave loading At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow. Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance. We invest in our people At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work. We provide you with tools, ongoing training, professional development and health and wellbeing programs. About the role The TAFE Services Manager is responsible for leading and managing a team of TAFE Services Coordinators based in our Border Cluster of campuses. The role involves coordinating campus operations, building community engagement, and delivering exceptional customer service to learners which enables a safe, vibrant campus environment. You will also lead by example to promote a safe, healthy, and inclusive work environment, ensuring the effective implementation and review of relevant strategies and initiatives. This role is based on site at our Albury campus and requires regular travel to the Thurgoona, Corowa, Deniliquin, and Finley campuses. You will be required to work flexible shifts including some evenings to align with TAFE operating hours. About you You bring demonstrated experience in customer relations within a large organisation, with a proven ability to lead and motivate high‑performing teams. You effectively influence, engage, and collaborate with stakeholders to deliver shared objectives, consistently placing the customer at the centre of decision‑making. You have experience implementing a Work Health Safety (WHS) plan and you excel at building strong, trusted relationships while maintaining and strengthening existing partnerships. You are highly motivated, showing strong initiative and the ability to work autonomously while remaining agile in a fast‑paced, dynamic environment. A confident multitasker, you can manage competing priorities to achieve positive organisational outcomes. To succeed in this role, you will hold a degree qualification in a related field or have equivalent significant experience. To find out more about the role, click to view the Role Description [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMt4BUvbn6YDC_nwAMfMu_NYw5LiSkRZjGDhXsYEAbPbZylODy1WiP1Gcr31qD3iYjee-YJM3-Hr7yjOApMtydL4WlmQdufDmj_a4g49kwSv4sGchAz0IRESK03u7yutxIp8Lk1rXzY23Jyq4JYN3XoLQ%7e%7e]. Our commitment to Diversity, Equality, and Inclusion We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below. To apply for this role, click 'apply now' and provide: * Your current resume * Copies of your qualifications, where applicable, (upload as one PDF file). * A response to the below targeted question when prompted in the application form (max. 300 words) Targeted Question: Describe a time when you had to deliver a significant program of work in an environment of change for stakeholders with competing priorities. What were your biggest challenges and what would you do differently? A career of life-changing impact awaits you. Apply now! Applications close 11:55pm AEST Monday 18 May 2026 General recruitment and adjustment enquiries: contact Paula Zacharakis Petsis, Talent Acquisition Advisor, via email at paula.zacharakis@tafensw.edu.au or phone 02 7921 6383. Role-specific enquiries: Jason Smith, Senior Manager Campus Services, via email at jason.smith261@tafensw.edu.au or phone 0428 213 422. For support with preparing your application and understanding the recruitment process, visit our Application Process [https://careers.tafensw.edu.au/application-process] page, and explore the helpful resources available through I Work for NSW. [https://iworkfor.nsw.gov.au/applying-for-a-job] This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check [https://ocg.nsw.gov.au/] (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process. To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport. A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies. Considering a move to Regional NSW? The Welcome Experience [https://www.nsw.gov.au/regional-and-primary-industries/makethemove/welcome-experience?utm_source=engagement&utm_medium=referral&utm_campaign=tafe_nsw] is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.

Responsibilities

The TAFE Services Manager is responsible for leading a team of coordinators to manage campus operations and deliver exceptional customer service. The role involves building community engagement and ensuring a safe, inclusive environment across multiple campus locations.