Taiwan Account Manager, Launched Effects at Anduril Industries

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Aptitude, Program Management, Military Experience, Client Relationship Management, Cross-Functional Collaboration, Language Proficiency, Cultural Understanding, Product Deployment, User Training, Performance Measurement, Technical Reporting, Operational Planning, Trust Building, Problem Solving, Communication Skills, Strategic Thinking

Industry

Defense and Space Manufacturing

Description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM The Mission Operations team is responsible for managing the execution, growth, and success of our client accounts. Working across product, engineering, growth, and logistics teams, our Mission Operations Engineers own client relationships and develop, plan, and deploy Anduril products in support of user missions. They work side-by-side with customers and end users to understand their specific problem sets and then shape Anduril's offerings alongside our engineering teams to fit the mission needs. Because the problems we solve are uniquely challenging, our Mission Operations Engineers naturally gravitate toward finding solutions and are adept at navigating organizational hurdles. They are responsible for client and mission success and therefore play a critical role in the future of Anduril. ABOUT THE JOB We are looking for an Account Manager for Launched Effects to join our rapidly growing team in Taipei, Taiwan. In this role, you will be responsible for managing one of our most important customer accounts in the business. You will work alongside our internal engineering, product, and logistics teams as well as our customer community in-country to ensure a successful deployment of Anduril products and high-touch follow-on support. This will require an understanding of technical product capabilities as well as the ability to work cross-functionally from across time zones to bring the best of Anduril to bear against this critical customer. If you are someone who relishes complex challenges, is a clear communicator who can drive project outcomes, and enjoys partnering with customers to deliver product success, this role may be for you! WHAT YOU'LL DO Serve as a customer-facing Account Manager. This position will be located in Taiwan, where you will support end users in country to deploy Anduril’s Altius Unmanned Air System (UAS), to meet operational needs, as outlined in the customer’s Foreign Military Sales (FMS) case. Own the delivery of contract deliverables to include developing and implementing measures of performance and effectiveness, writing technical reports, and creating user engagement roadmaps. Support engagement with all service components. Partner closely and develop deep trust with the host nation’s defense forces, and other US and local government organizations as required to integrate Anduril products laterally across host nation’s defense forces customers for increased adoption. Orchestrate the deployment of Anduril products. Lead the planning and deployment of Anduril’s flagship products in support of client missions. Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products. We are obsessed about engagement and how clients interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. And if something isn’t quite right, we work with product teams to quickly address the issue on behalf of our client. Grow your business through client success. In addition to the operational and executive relationships you own, you will be responsible for meeting commercial targets that drive top line growth. This requires establishing committed and trust-based partnerships with our clients to not only help them solve their immediate problems, but also to foresee future opportunities where Anduril's technology can make them more effective. Understanding Anduril's value proposition and articulating how we can have an impact on a client’s problem set, from the executive level to the end user, is critical to positioning Anduril for the future. Shape our products to meet mission needs. Work side-by-side with our clients to understand their specific mission challenges and represent the client as you work with Anduril engineers to shape products that solve critical national and international security challenges. Engineers rely on Mission Operators to understand the lay of the land and bring a perspective that informs the product development process. Drive cross-functional efforts enabling customer success. Successfully deploying our complex hardware and software products requires collaborating with nearly every internal team - engineering, product, logistics, finance, legal, contracting, technical operations, and many more. You’ll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it takes to really bring the best of our products to our clients. Bridge language and cultural nuances into an emerging market. Translate customer requirements and technical information between English and Mandarin to support program contract deliverables and the development of Anduril products, while also providing sequential interpretation during technical exchange meetings, executive engagements, and customer demonstration events. REQUIRED QUALIFICATIONS Solid technical aptitude and proven ability to understand technical concepts, software development lifecycle, challenges and risks; ability to work closely and effectively with engineering teams. Program management Prior military or national security professional experience Ability to travel up to 75% of the time Fluent in Mandarin and English (professional working proficiency in speaking & reading - TOCFL Level 4+) PREFERRED QUALIFICATIONS Extensive experience living and working in Taiwan and familiarity with Taiwanese culture, norms, and business environment Experience and familiarity with US regional defense posture and policy in the Indo-Pacific region, Direct experience leading and developing military operational planning, targeting, and fires systems and workflows, as well as familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles Working level understanding of the host nation’s defense and national security policy, budgeting process, public-private partnerships Familiarity with or direct experience working in partnership with the host nation’s military Services and Ministry of National Defense, with an understanding of their respective organizational structures and interests Dual US and Taiwanese citizenship The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Platinum Healthcare Benefits: For U.S. roles, we offer comprehensive medical, dental, and vision plans at little to no cost to you. For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents. For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril. Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents. Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans. 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition. Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting. Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well. A professional development stipend is available to all Andurilians. Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens. Company-funded commuter benefits available based on your region. Relocation assistance (depending on role eligibility). 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only) The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we'd love to hear from you! To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.

Responsibilities

The Account Manager will manage a critical customer account, ensuring successful deployment of Anduril products and providing high-touch support. This role involves collaborating with internal teams and the customer community to meet operational needs and drive product success.