Takeout HTO at Hawkers Asian Street Food

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Taking, Telephone Communication, Guest Service, Menu Knowledge, Order Organization, Point Of Sale System Operation, Payment Processing, Pressure Handling, Cleanliness Maintenance, Food Handlers Certification, OSHA Compliance, HACCP Compliance, Availability, Teamwork

Industry

Restaurants

Description

Description Becoming a Hawkers team member is about so much more than receiving amazing benefits, working in a fun atmosphere, and eating delicious food. While we offer all those things and more, being a Hawkers team member is about being part of something adventurous. Something fresh. Something vibrant. It is about working in a team environment full of motivated creators who wake up every day ready to grow. What’s in it for you? Highly Competitive Wages Benefits and Vacation Time for Full-Time Team Members Exclusive Dining Discounts Unlimited Growth & Career Advancement Opportunities Fun & Engaging Work Environment The Deets: The primary responsibility of a Hawkers Take-Out (HTO) person is to take a guest’s order via telephone in a manner that creates an experience encouraging the guest to become a repeat patron of Hawkers Asian Street Food. The HTO will be friendly and responsive and assist in providing an exceptional ordering experience for all our guests. The HTO person’s primary objective is to demonstrate excellence in guest service. Requirements Takes food and drink orders over the phone and for walk-in to-go guests accurately and with a positive attitude. Understands the online ordering process as well as third party delivery systems thoroughly to ensure order accuracy. Knowledge of the menu, with the ability to make suggestions. Gathers and organizes HTO orders accurately and efficiently for guest pickup. Delivers HTO orders to guests as they arrive for pickup. Maintains a positive attitude and ability to work well under pressure with Server Assistants, Cooks, and other staff. Ensure proper cleanliness and general maintenance of section during shift. Takes payments in acceptable payment forms and ensures accurate tracking and security of guest information. Ability to operate Point of Sale (POS) System with accuracy and efficiency to take and complete orders. Perform side work at the start, during and end of each shift as assigned. Other duties may be assigned as the need arises. Must have or be willing to obtain Food Handlers Certification and understand and follow OSHA and HACCP compliance standards. Must be at least 18 years of age. Open Availability Physical Demands: Must be able to frequently stand, walk, bend, squat, and reach above shoulder level. Must be able to lift/carry up to 20 lbs.

Responsibilities

The primary responsibility is to take guest orders via telephone and for walk-in to-go guests accurately and with a positive attitude, aiming to create an experience that encourages repeat patronage. This role involves gathering and organizing orders efficiently for guest pickup while demonstrating excellence in guest service.