Talent Acquisition Operations Specialist at Hewlett Packard Enterprise

Guadalajara, jalisco, Mexico -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Talent Acquisition, HR Operations, Organizational Skills, Communication, Customer Service, Process Management, Vendor Coordination, Documentation, Problem Solving, Project Management, Collaboration, Attention to Detail, Adaptability, Training, Intake Management, Service Delivery

Industry

Information Technology & Services

Description

Talent Acquisition Operations Specialist This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: The Talent Acquisition Operations Specialist plays a critical role in enabling the day-to-day execution of global recruitment and onboarding processes. As part of the Talent Operations & Experience team, this role supports consistent and efficient service delivery through centralized intake management, process documentation, vendor coordination, and stakeholder support. Working closely with the recruiters, hiring managers, and cross-functional partners, the Specialist ensures operational requests are triaged and resolved effectively, documentation remains current and accessible, and vendors are supported in delivering timely services. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering high-quality operational support across a global talent acquisition function. How you´ll make your mark: Operational Support & Process Execution Serve as the first point of contact for talent acquisition related inquiries, providing timely and accurate guidance to recruiters, coordinators, and hiring managers. Manage shared service channels (i.e.: shared inboxes, forms, ticketing systems), ensuring requests are triaged, tracked, and resolved or escalated appropriately. Maintain and update process documentation, standard operating procedures, and internal knowledge bases to support consistent execution across regions and teams. Identify recurring issues or process gaps and escalate them to the Lead for resolution or improvement. Support day-to-day coordination with external vendors (i.e.: recruitment outsourcing providers, agencies), ensuring smooth service delivery and issue resolution. Track vendor-related inquiries and escalate service disruptions or performance concerns. Assist with vendor onboarding logistics, documentation updates, and service communications. Provide high-quality, responsive support to internal stakeholders across geographies, ensuring a positive and consistent experience. Communicate process updates, changes, or clarifications clearly and professionally. Participate in onboarding and training sessions for new recruiters or hiring managers to ensure understanding of operational processes. Ensure intake forms, templates, and knowledge articles are current, accessible, and aligned with approved processes. Monitor and manage intake volumes, flagging trends or capacity concerns. Support the upkeep of internal trackers and logs to ensure visibility into request types, resolution times, and service patterns. About you: 3-5 years of experience in Talent Acquisition, HR Operations, or a related field. Minimum of a bachelor’s degree in human resources, business, or related field. Strong organizational skills and attention to detail. Excellent communication and customer service skills. Experience with shared service models and intake management tools (i.e.: Microsoft Forms, Salesforce). Familiarity with HRIS systems (i.e.: Workday) and other recruitment technologies. Ability to work independently in a fast-paced, global environment. Process-oriented mindset with a focus on execution and consistency. Previous project and/or program management experience. Collaborative and service-driven approach. Comfortable navigating ambiguity and shifting priorities. Experience support global or matrixed teams. Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Business Objectives, Business Strategies, Change Management Strategies, Coaching, Communication, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Growth Mindset, HR Programs, Human Resources (HR), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, People Management, People Strategies, Personal Initiative {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Human Resources Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Hewlett Packard Enterprise Technology innovation that fosters business transformation. We Are In the Acceleration Business We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed. COVID Policy The health and safety of our team members, customers and partners is paramount at HPE. Accordingly, if applicable to the role you applied to, you must be fully vaccinated against COVID-19 by the employment start date where permitted by law. Exemptions based on medical, religious or other grounds will be processed and approved in accordance with local laws. Standards of Business Conduct (SBC) The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Read more about how we win the right way. Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. Please click here: Equal Employment Opportunity If you’d like more information about your EEO right as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement E-Verify (US & PR only) HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here. You can also download the posters with information on legal rights and protection by clicking here and here. Accessibility Hewlett Packard Enterprise is committed to working with and providing reasonable accommodation to qualified, differently abled individuals. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please email recruiting@hpe.com. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability. Disclosure of Sensitive Personal Data Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.

Responsibilities

The Talent Acquisition Operations Specialist enables the execution of global recruitment and onboarding processes, ensuring efficient service delivery. This role involves managing inquiries, maintaining documentation, and coordinating with vendors to support operational requests.