Requirements
What You'll Do
- Build trusted relationships with participants, families, carers, support coordinators, schools, hospitals, allied health professionals, community organisations, and government agencies.
- Generate and convert referral opportunities to achieve participant growth, accommodation occupancy, and revenue targets.
- Promote Incluso's disability services, accommodation options, and community programs through networking, events, presentations, and strategic partnerships.
- Support prospective participants through enquiry, intake, assessment, and onboarding, ensuring a responsive and positive customer experience.
- Identify new business development opportunities through market research, stakeholder engagement, and community networking.
- Represent Incluso at expos, forums, interagency meetings, and industry events to strengthen our reputation and community presence.
- Collaborate with operational teams to ensure seamless participant transitions into services and ongoing communication throughout the onboarding process.
- Monitor referral activity, maintain accurate records, prepare performance reports, and contribute to continuous improvement initiatives.
- Champion Incluso's values while ensuring compliance with NDIS requirements, organisational policies, and quality standards.
What You'll Bring
- Experience in customer engagement, business development, stakeholder management, or community engagement, ideally within the disability, health, community, or human services sector.
- Strong knowledge of the NDIS, disability services, and participant pathways, with an understanding of market-driven service environments.
- Exceptional relationship-building and communication skills, with the ability to engage confidently with a diverse range of stakeholders.
- A proactive and commercially minded approach, with experience generating referrals, building partnerships, and achieving growth targets.
- Strong organisational skills, with the ability to manage competing priorities, maintain accurate documentation, and deliver results.
- A customer-first mindset, with a genuine passion for improving participant experiences and outcomes.
- Confidence working independently while collaborating effectively across multidisciplinary teams.
- High levels of initiative, professionalism, integrity, and accountability, with a commitment to Incluso's values and person-centred approach.
Benefits
What we offer:
- We offer an Employee Assistance Program for support and because time out is so important.
- We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
- We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
- We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
Full job description
Company Description
Egis is a leading global organisation in architecture, consulting, construction engineering, operations and mobility services. We partner with clients to design, deliver and operate smarter infrastructure and places that respond to the world’s evolving needs.
With more than 22,000 employees worldwide, we combine global capability with strong local insight. Our multidisciplinary expertise enables us to deliver innovative, practical and sustainable solutions that help build more balanced, resilient communities.
At Egis, you’ll be part of a business shaping the future of cities, transport, energy and the built environment, creating lasting impact where it matters most.
Job Description
This is a 12-month fixed-term opportunity for a Talent Acquisition Partner to provide end-to-end recruitment support across our business. Based in Australia, you will predominantly support our Australian teams across a variety of areas including Water and Energy, while also partnering with teams across the broader ANZ region and, from time to time, supporting overflow into Asia.
Reporting to the Head of Talent Acquisition APAC, you'll work closely with hiring managers and the wider people team to attract and secure the talent that will shape our future. This is a hands-on partnering role for someone who enjoys building strong internal relationships, running a high-quality end-to-end process and bringing a consultative, proactive approach to everything they do.
You will be responsible for
- Working closely with stakeholders to determine recruitment requirements and managing the end-to-end recruitment process
- Proactively partnering with the business to understand recruitment forecasts and upcoming needs
- Cultivating and managing talent pools aligned with our critical talent segments
- Utilising your networks and online sourcing tools to procure strong candidates across a diversity of job types
- Designing and deploying fit-for-purpose talent attraction strategies
- Ensuring Egis maintains a culture that celebrates diversity and inclusion, using recruitment processes, policies and systems that attract and promote a diverse and inclusive workforce
- Partnering with the people team to facilitate talent pathways, succession planning and retention
- Working with Egis Group, regional and business line teams to enable global talent mobility
- Supporting the business through change, guiding and supporting the amendment of talent acquisition processes and systems as required
- Taking reasonable measures to comply with Company HSE policies and supporting initiatives that advance Egis' sustainability goals