WHO WE ARE

Util-Assist is a leading consulting and services company to electric, water, and gas utilities, with customers throughout Canada and the United States. Utilities today are undergoing an exciting digital transformation; the widespread deployment of smart grid technologies and renewable energy sources is colliding with customer demand for electric vehicles, energy savings, and better customer experiences to produce a dramatic shift in how utilities do business. Util-Assist is at the forefront of that shift.
Our vision is to be the trusted partner in driving digital innovation that reshapes the utility landscape. To bring that vision to life, Util-Assist is leading the way in helping utilities take advantage of the latest developments in utility IT, with growing practices for data analytics consulting and systems integration building on our well-established metering infrastructure procurement and implementation management services. Our managed services division leverages advancements in technology to deliver a variety of services to utility customers, including outage communications management, managed billing, and AI-enabled substation security monitoring.
We offer a range of energizing, multi-disciplinary careers in a high-tech industry, with great potential for development and advancement as both the industry and our company continue to grow. Util-Assist’s “choose your own adventure” work environment lets you work in the way that suits you best. We will give you the tools and support to succeed in our business, wherever you are.

Teamwork is key to the success of the Util-Assist family; mutual respect, cooperation, and honesty are hallmarks of our principles. Our values drive us. Four core values define our company culture:

• Deliver Excellence – High-quality work sets us apart from our competition, so “good” isn’t nearly good enough. We work to the highest professional standards, delivering simplified solutions for our clients.
• Put People First – We look after each other, and together we look after our clients. We are committed to working as a team to maintain work/life balance and celebrate each other’s contributions.
• Do The Right Thing – We value integrity and honesty. We work hard to deliver what we promise, and never promise what we can’t deliver.
• Be Humble – We treat each other and our clients with respect, dignity, and compassion. We take responsibility, listen to others, and remember that there’s always something to learn from new perspectives.

We pride ourselves on cultivating a welcoming, positive, and inclusive workplace. Thanks to our outstanding culture, Util-Assist has received several national and local awards, most recently including our third straight year of certification as a Great Place to Work by Great Place to Work Institute® Canada. We were also declared one of the “Best Workplaces in Professional Services.” We have also received the Employee Recommended Workplace Award (three years in a row), the York Region Business of the Year award, and the Newmarket Large Business of the Year Award.
Util-Assist is an equal opportunity employer. We are dedicated to providing a barrier-free work environment and ensuring all qualified applicants receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our commitment to diversity and inclusion is demonstrated through our policies and practices, aligning with the Accessibility for Ontarians with Disabilities Act, 2005. Join us to be a part of a team that values and celebrates diversity, and where your unique contributions can make a significant impact.
We’re excited to meet you! Learn more about Util-Assist at www.util-assist.com.

WHAT WE NEED:

The Talent Acquisition Specialist will lead and manage the end-to-end recruitment process, ensuring the attraction and selection of high-caliber talent throughout Canada and U.S.A. to meet the organization’s strategic objectives. This role involves developing innovative sourcing strategies, enhancing employer branding, and providing a best-in-class candidate experience. This role will partner closely with Business Leaders and Hiring Managers to understand strategic workforce needs and ensure we bring in the best talent to support our needs. The Talent Acquisition Specialist will also mentor other team members and collaborate with Hiring Managers to refine recruitment strategies.

SKILLS

• Advanced verbal and written communication skills
• Adept in utilizing Applicant Tracking Systems to efficiently process and evaluate candidates
• Highly detail-oriented, self-motivated with the ability to multitask
• Ability to thrive in a fast-paced, dynamic environment
• Strong problem-solving and conflict-resolution skills
• High degree of organizational and time management skills; able to set and manage expectations and competing priorities

KNOWLEDGE/EDUCATION

• Equivalent combination of education and human resources experience; achievement of CHRP/any other relevant certified designation or post-graduate degree preferred
• Strong ability to maintain confidentiality and manage highly sensitive information
• Proficient analytical skills, including advanced proficiency in Excel, Word and PowerPoint required

EXPERIENCE

• 4+ years of experience in talent acquisition, with a proven track record of successful hires

WHAT YOU’LL DO:

• Lead full-cycle recruitment: posting, screening, scheduling interviews, offer letters, background checks
• Develop and execute sourcing strategies to identify and engage passive and active candidates across Canada and U.S.A.
• Develop strong partnerships with stakeholders across the business to identify role requirements to create compelling job postings and communicate recruitment progress
• Maintain Applicant Tracking System to ensure 100% data integrity
• Monitor, analyze, and report on recruitment metrics and KPIs to evaluate the efficiency and effectiveness of the recruitment process, identify areas for improvement, and implement strategies to optimize outcomes
• Utilize multiple recruitment platforms, social media (LinkedIn), and networks to proactively build talent pipelines.
• Update and maintain job descriptions and interview questions that reflect each position’s requirements
• Facilitate and participate in interview panels, providing guidance on best practices and effective interview techniques
• Manage the entire onboarding & offboarding process including paperwork filing, orientation, exit interviews, and timely communication with supporting departments with
• Develop and maintain relationship with post-secondary institutions and recruitment agencies to support recruitment efforts
• Represent the company at job fairs, industry events, and networking functions to build relationships and attract talent
• Enhance and promote the organization’s employer brand to attract high-quality candidates.
• Develop and update company policy for talent benchmarking, talent assessment and interviewing guidelines
• Proactively seek market intelligence to gain competitive advantage in attraction, assessment, and sourcing methodologies
• Support employer branding initiatives to position the organization as an employer of choice
• Provide coaching and support to employees and managers by applying knowledge and experience in interpreting HR policies and procedure

OTHER RESPONSIBILITIES:

• Lead the Joint Health and Safety Committee: ensure regular meetings and inspections, updated safety board, accident investigations and resolution of issues
• Aid in investigating workplace injuries and incidents, ensure timely completion of reporting to WSIB in multiple provinces
• Support the team in managing and overseeing HRIS and employee records
• Participate in employee engagement initiatives and other HR projects, as assigned