Job Introduction
Pinnacle Group are looking for a Talent Development Partner to join our People Team. Reporting into the Head of Talent Acquisition, the Talent Development Partner will play a critical role in shaping and delivering learning and development initiatives across the organisation. You will have an immediate focus on designing and embedding a consistent Induction Process and Onboarding Policy, this role will ensure that all new colleagues have a seamless and engaging experience from day one.
The Talent Development Partner will also take the lead in developing a skills framework for frontline managers, supporting capability building in leadership and management. Over time, the role will broaden to deliver a full range of talent and development initiatives, ensuring colleagues across all levels have access to meaningful learning, career development, and progression opportunities.
This is a hands-on role that requires both the creativity to design engaging content, the confidence to deliver impactful sessions across a diverse and geographically spread workforce.
This is a hybrid role with frequent travel into our Holborn Head Office and other offices across the UK. The salary for this role is £45,000 and a car allowance.

WHO WE ARE

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a value driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

WHO WE’RE LOOKING FOR

We’re looking for someone who, alongside the key criteria below, will sign up to our Values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

FRONTLINE MANAGER SKILLS FRAMEWORK

• Create and roll out a skills and capability framework for frontline managers.
• Identify learning needs and design practical tools and resources to support manager effectiveness.
• Deliver targeted learning interventions to build leadership and people management skills.

KEY REQUIREMENTS:

• Proven background in a Learning & Development / Talent Development role, ideally within a fast-paced, multi-site service industry (e.g. facilities management, hospitality, retail, or property).
• Strong experience designing and delivering induction and onboarding programmes.
• Strong track record in designing and delivering training content (classroom, virtual, and blended learning).
• Ability to create engaging learning resources and materials from scratch.
• Experience partnering with stakeholders to identify capability needs and translate them into practical development solutions.
• Strong facilitation and presentation skills, confident working with employees at all levels including senior leaders.
• Experience designing or implementing a skills framework / competency model.
• Familiarity with e-learning platforms and digital content creation tools.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Schem