Talent Management & Development Coordinator

at  Munich Re Services

LOCATION

London , United Kingdom
Together, we engage with everything we have and are, to help humankind act braver and better.
Shared Services:
A Shared Service Provider to both UK Life Branch (Life Reinsurance provider) and Great Lakes Insurance SE (specialty provider of primary insurance services in the UK).
Key services that are provided include: Accounting/Finance/Tax; HR; Facilities Management; Procurement; Internal Audit: Legal and Data Protection. In addition, the responsibility for managing and servicing the Leases on behalf of the relevant London Business Units.
It is an exciting time to join our growing and evolving organisation, help us shape the future of primary insurance service provision!
About the role:
This role supports the regional Talent Management and Development team (TM&D). The TM&D Coordinator is an integral role, working alongside an ambitious, collaborative and outcomes driven TM&D team.
TM&D collaborate closely with key partners across a range of different businesses to help drive and support their business strategies. We actively coordinate our key talent within the region and provide opportunities and career development initiatives for employees.
The TM&D Coordinator will provide administrative and coordinative support to the TM&D Team and collaborate closely with the Associate TM&D Partner. They will provide administrative support for some local and regional TM&D initiatives and projects, working closely with HR and TM&D colleagues as well as key partners at all levels.

Key Responsibilities:

• Processes/Systems - Review existing TM&D processes and suggest ideas for efficiency and improvements. Ensure the TM&D SharePoint is kept up to date and in line with Data Protection requirements.
• Invoices/Expenses/Contracts - First point of contact for invoices, expenses, recharges and contracts for the MRUKS TM&D team, working closely with TM&D Partners. Managing administration of the Coupa system (raising purchase orders for upcoming workshops)
• HR IT Systems (Learning & Talent Management) Play a pivotal role in the preparation, testing, and daily management of our new systems
• Reporting – run regular reports on TM&D activity and ad hoc requests as required i.e. LinkedIn Learning, annual metrics etc
• TM&D Intranet – Work with Associate TM&D Partner to ensure the Intranet pages remain up to date and relevant
• Professional Qualifications – managing all administration relating to professional qualifications progression, including managing tracker, managing egress platform for actuarial exams, sharing results with relevant HRBP’s and Senior Leaders, processing salary increases and working with HR Ops to ensure written confirmation is issued
• Munich Re Academy - support the roll-out of the new Munich Re Academy in the Europe & Latin America region, collaborating with both global and local teams to tailor the Academy’s development offerings.

MRUKS/Regional Workshop Coordination:

• Organise all regional and local workshops as required
• Book venues/meeting rooms for in-person training and attend in person to assist trainers with setting up
• Liaise with external vendors to discuss needs for training
• Manage sign-up, handle invitations (including joining instructions for virtual sessions), coordinate pre-work, distribute follow-up materials and feedback via the online survey
• Run all psychometrics and diagnostics administration i.e. Insights
• Monitor workshop tracker including attendance and waitlist for future sessions
• Share attendance lists with facilitators ahead of workshops
• Manage costs ahead of all workshops taking place
• Monitor and respond to the TM&D inbox
• Manage invoice tracker, adding all invoices and expenses that have been submitted/approved

Supporting Regional TM&D Team:

• Administration support on local/regional/global projects as required
• Reviewing attendance of compulsory workshops and sharing data with relevant TM&D Partners
• Organise and facilitate TM&D monthly meetings

Competencies:
Nimble learning (we think big) – you actively learn by tackling new problems and trying out new solutions, quickly learning from both successes and failures.
Collaborates (we lead the ‘we’) – you work together with others in your team, the department and wider business (where relevant) to meet shared commitments.
Optimises work processes (we grow with our clients) – you know the most effective and efficient processes to get things done and are constantly assessing how they can be improved.
Resourcefulness (we care and dare) – you find a way to get things done with the best use of the resources available to you, knowing when to ask for support from others, but also offering your support to others where you feel your expertise, knowledge and skills can add value.
Communicates effectively (we are clear and authentic) – you communicate clearly and appropriately with your audience. You also share ideas, learn from others and keep stakeholders informed about progress, problems, opportunities and solutions, soliciting feedback along the way.

Key Skills & Experience:

• Previous experience within an Administration/Coordination role
• Excellent organisation skills and attention to detail
• Excellent written and verbal communication skills
• Advanced Microsoft office user – especially Excel and PowerPoint
• Collaborative team player

Thought Leaders:
You will demonstrate inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well.
You will treat your colleagues and sales and business partners fairly and with respect.
Regulatory & Conduct Requirements:

In addition to the responsibilities set out above, the TM&D Coordinator role will also become responsible for:

• Ensuring compliance with Munich Re’s Code of Conduct and the FCA Conduct Rules

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact

Key Responsibilities:

• Processes/Systems - Review existing TM&D processes and suggest ideas for efficiency and improvements. Ensure the TM&D SharePoint is kept up to date and in line with Data Protection requirements.
• Invoices/Expenses/Contracts - First point of contact for invoices, expenses, recharges and contracts for the MRUKS TM&D team, working closely with TM&D Partners. Managing administration of the Coupa system (raising purchase orders for upcoming workshops)
• HR IT Systems (Learning & Talent Management) Play a pivotal role in the preparation, testing, and daily management of our new systems
• Reporting – run regular reports on TM&D activity and ad hoc requests as required i.e. LinkedIn Learning, annual metrics etc
• TM&D Intranet – Work with Associate TM&D Partner to ensure the Intranet pages remain up to date and relevant
• Professional Qualifications – managing all administration relating to professional qualifications progression, including managing tracker, managing egress platform for actuarial exams, sharing results with relevant HRBP’s and Senior Leaders, processing salary increases and working with HR Ops to ensure written confirmation is issued
• Munich Re Academy - support the roll-out of the new Munich Re Academy in the Europe & Latin America region, collaborating with both global and local teams to tailor the Academy’s development offerings

In addition to the responsibilities set out above, the TM&D Coordinator role will also become responsible for:

• Ensuring compliance with Munich Re’s Code of Conduct and the FCA Conduct Rule