WHO ARE WE

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.

KEY EXPERIENCE REQUIRED:

• Extensive hand-on experience administering and managing the Workday Talent & Performance functionality. Including configuration and delivery of performance reviews, Assess Potential, calibration tools, and related talent modules.
• Strong technical troubleshooting, configuration, and testing skills within HRIS systems (Workday Preferred).
• Understanding of talent management, performance frameworks, calibration, and employee development processes.
• Ability to simplify complex processes into engaging user guidance or support content.
• Data and reporting capability, with the ability to analyse and present performance trends.
• Experience collaborating with cross-functional teams (HR, L&D, DEI, IC, IT).
  Competitive salary
  Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies

ABOUT THE ROLE

Knight Frank is looking to hire a Talent & Performance Manager to manage the end-to-end technical delivery of Knight Frank’s Talent and Performance processes within Workday.

ROLE:

This role leads the end-to-end technical delivery of Knight Frank’s Talent and Performance processes within Workday, including performance cycles, talent reviews, and calibration tools. It ensures alignment with frameworks such as job architecture, DEI, and capability development, while also supporting the evolution of best practices across the employee lifecycle.
The role manages and supports the Talent Systems & Engagement Specialist, coordinating efforts across Talent and Learning Workday streams to deliver a connected, data-driven, and people-centred talent experience.

RESPONSIBILITIES:

• Serve as the subject matter expert (SME) for Workday Talent & Performance functionality, including reviews, Assess Potential, calibration, and other talent tools.
• Manage performance cycle delivery from configuration through testing, validation, launch, tracking, and reporting.
• Work with the Head of to help shape the end-to-end talent experience at Knight Frank.
• In partnership, work to ensure all talent processes, tools, and communications reflect and reinforce Knight Frank’s values and brand behaviors, creating a cohesive and authentic experience.
• Produce clear guidance, “how-to” content, and manager support tools that drive adoption and ease of use.
• Collaborate with L&D to align and embed performance best practices into leadership and manager development programs.
• Partner with the Job Architecture team (and members of the Talent, Performance & Systems Team) to align and embed JA elements into talent and performance best practices and cycles.
• Partner with the Talent Acquisitions Team (and members of our team) to align job descriptions, interview frameworks, and the candidate experience with Knight Frank’s values, brand behaviors, and Job Architecture, ensuring we attract talent that reflects who we are and where we’re going.
• Partner with DEI and EX stakeholders to embed equity, inclusion, and belonging into all talent systems and materials, ensuring alignment with our values and a culture where everyone feels seen, heard, and supported.
• Provide data insights to support reward, recognition, and culture initiatives, ensuring talent data informs broader strategies.
• Analyse performance and talent data to identify trends and share actionable insights with key stakeholders.
• Manage and support the Talent Systems & Engagement Specialist, helping build capacity and capability across the Workday Talent and Learning streams.
• Collaborate with other Workday workstreams to ensure full integration and a consistent user experience.