Talent Pool - Records Release Officer at New South Wales Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Criminal Records Services, Processing Court Outcomes, Processing Bail Determinations, Processing Charge Fingerprints, Processing Internal Requests, Processing External Requests, Processing National Police Checks, Customer Service, Teamwork

Industry

Law Enforcement

Description

TALENT POOL Clerk Grade 1/2 Ongoing Full-Time Parramatta Start a career with the NSW Police Force About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW. About the role The Records Release Officer is responsible for providing administrative support in relation to Criminal Records Services for the NSW Police Force. The role includes processing of court outcomes, bail determinations, charge finger prints, internal / external requests for criminal record information and processing National Police Checks. This Talent Pool is being created for future Ongoing or Temporary roles that may arise over the next 18 months. Placement in the Talent Pool remains valid for 18 months. There is no guarantee of employment as a result of this Talent Pool. View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role) What we can offer you At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include: competitive salary; flexible work options; opportunity to purchase leave; annual leave loading; corporate wellbeing programs including seminars and the Fitness Passport; free annual influenza vaccination; salary packaging options via superannuation contributions or a novated vehicle lease; convenient location for public transport and to shops etc; and in-house gym facilities. How to Apply Applications can only be submitted electronically via the I Work for NSW website. To be considered for this talent pool, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role. Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview. You must also address each of the following Target Questions (300 word limit per question) in the text boxes provided in the online application or attach as a separate document. Target Question 1: Give an example of a difficult customer service situation that you have dealt with. Describe how you managed the situation and what was the outcome? Target Question 2: Describe a challenge that you have faced working in a team environment and how did you overcome the challenge? Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process. If you require any further information about this opportunity, please contact the hiring manager Meghna Jhaveri via (02) 8835 7264. To be eligible for ongoing roles, you must meet one of the following statuses: an Australian Citizen; a permanent resident of Australia; or a New Zealand citizen. Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force. Our commitment to Diversity The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages. If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact the HR Diversity team by email at PCC-INCLUSION@police.nsw.gov.au. If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au. For more information on applying for roles with the NSW Police Force click here Thank you for your interest in this talent pool. We look forward to receiving your application.

Responsibilities

The Records Release Officer provides administrative support for Criminal Records Services within the NSW Police Force. This involves processing various inputs such as court outcomes, bail determinations, charge fingerprints, and handling internal/external requests for criminal record information, including National Police Checks.