Taproom Crew Lead at Sapporo-Stone Brewing

Pasadena, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

19.04

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fan Service, Team Leadership, Cash Handling, Public Speaking, Beverage Knowledge, Sales Execution, Inventory Management, Cleaning and Sanitation, Customer Engagement, Problem Solving, Visual Merchandising, Tour Conducting, Health and Safety Compliance, Training and Coaching, Communication Skills, POS System Experience

Industry

Food and Beverage Services

Description

Description Sapporo brewed the first beer of Japan in 1876. It’s now the number one selling Asian beer brand in the U.S. thanks to its best-selling Sapporo Premium. Sapporo acquired Stone Brewing in 2022 to brew all of Sapporo’s beer for the U.S. market. Stone Brewing, established in 1996, pioneered the West Coast Style IPA helping to fuel the modern craft beer revolution. Now one company, Sapporo-Stone Brewing is among the 15 largest breweries in the U.S. and operates production facilities in Escondido, CA and Richmond, VA plus seven Stone Brewing taproom and bistro locations. We’ve enjoyed a rich history following our passion and are in search of people who take great pride in building our legacy for the future. Compensation, Benefits & Perks Pay Range: $19.04/hr. plus tips Comprehensive Health Insurance, 401K, and Bonuses for Eligible Team Members Company beer perks program and discounts Paid Time Off – including Vacation accrual, Sick Leave, and 12 paid Holidays for Eligible Team Members Benefit programs supporting Financial Wellness, Health & Wellness and Career Development Summary Our Taproom Crew Leads are responsible for leading Crew Members, engaging in and executing beer and merchandise sales while creating and delivering an amazing fan experience. We trust our Crew Leads to handle all fan questions and concerns and seek solutions that guarantee meeting our service standards. Success as a Taproom Crew Lead involves staying updated on industry standards, maintaining the taproom's visual appeal, and showcasing its beer offerings. Responsibilities Deliver exceptional fan service to all stakeholders in every interaction. Manage opening and closing procedures for the Taproom, including register maintenance and securing the premises. Lead the team under management guidance, delegating tasks and coaching on duties, projects, and sales. Act as a representative of management, addressing inquiries and concerns from Team Members, fans, and vendors. Serve beer, brewed cocktails, and non-alcoholic drinks according to company standards. Execute opening and closing duties as per company training. Handle deposits and reservations for beer purchases. Organize and conduct brewery tours, including public speaking engagements. Maintain visual standards by stocking merchandise and beer inventory appropriately. Ensure Taproom cleanliness and sanitation, including general cleaning and sanitizing, while adhering to health and safety regulations. Requirements High School Diploma or GED. At least 2 years of related experience and/or training, preferably in a beverage or retail environment. Must have cash handling experience, preferably with a POS system. POS system experience is strongly preferred.? Must possess effective public speaking skills. Cicerone Certified Beer Server or higher preferred. Sapporo-Stone Brewing is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, various ability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. Sapporo-Stone Brewing hires and promotes individuals based on their qualifications for the job to be filled. Sapporo-Stone Brewing seeks to build a culturally diverse staff where differences are valued and respected. Women, minorities, individuals with various abilities, veterans, LGBTQ+ and intersectional individuals are encouraged to apply.

Responsibilities

The Taproom Crew Lead is responsible for leading Crew Members and executing beer and merchandise sales while ensuring an exceptional fan experience. This role involves managing taproom operations, addressing inquiries, and maintaining cleanliness and visual standards.