SUMMARY

The Taproom Manager is responsible for overseeing the daily operations of the taproom, ensuring an exceptional customer experience, managing staff, and maintaining inventory. This role requires excellent leadership skills and the ability to create a welcoming and engaging atmosphere for guests.

QUALIFICATIONS

• Proven experience in a managerial role within the hospitality industry, preferably in a taproom, bar, or restaurant setting.
• Strong leadership, communication, and organizational skills, with the ability to manage and motivate a team.
• Excellent customer service skills with a focus on creating a positive guest experience.
• Ability to manage budgets, analyze financial reports, and control costs effectively.
• Strong problem-solving skills and the ability to make decisions quickly and confidently.
• Ability to stand for long periods, lift heavy items (such as kegs), and perform physically demanding tasks.
• Possession of relevant certifications, such as a food handler?s permit or alcohol serving license, may be required.
• Must be 21 years of age or older.
• High School Diploma or GED
• Ability to work evenings, weekends, and special events.
• Must be local to the Dayton area.

• Ensure every guest has a positive and memorable experience by maintaining high standards of service and hospitality.
• Recruit, train, schedule, and supervise taproom staff, ensuring they provide excellent service and adhere to company policies.
• Oversee inventory levels, including ordering, receiving, and managing stock of beer, beverages, and supplies.
• Conduct inventory counts monthly.
• Develop and implement strategies to increase taproom sales, including promotions, events, and social media marketing.
• Ensure all beverages are served at their optimal quality and adhere to the establishment?s standards.
• Coordinate the draught beer list
• Monitor and manage the taproom?s financial performance, including budgeting, cash handling, and sales reporting.
• Ensure compliance with all local, state, and federal regulations, including health and safety standards and alcohol serving laws.
• Plan and execute events, such as beer tastings, tap takeovers, and special promotions to attract and retain customers.
• Ensure the taproom is clean, well-maintained, and provides a welcoming environment for guests.
• Address and resolve customer complaints and feedback in a professional and timely manner.
• Work closely with the brewery team, marketing team, and other departments to ensure alignment and support for taproom activities.
• Additional duties may be assigned