Targeted Case Manager
Flatbush, NY 11210
When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our Clinics are community-based which offer a professional and welcoming environment for both clients and staff. The Clinics provide psychotherapeutic and psychopharmacological therapy, as well as individual, group, family therapy, crisis intervention, medication management, case management and collateral sessions. Our staff members follow an approach to health care that emphasizes wellness, recovery, trauma-informed care, and physical-behavioral health integration.

QUALIFICATIONS

• Bachelor’s degree in social work, psychology, or a related health/human services field with two (2) years of direct work with the target population. OR Professional Degree/certification in healthcare field.
• The position requires a combination of skills in the areas of crisis intervention, time management, psychosocial rehabilitation skills.
• Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing and financial services). Must have excellent communication skills.
• Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential.
• Excellent computer skills are necessary.
• Knowledge of the community medical resources and their financial requirements.
• Good oral and written communication skills.
• Fluency in second language preferred

• In conjunction with interdisciplinary team, is accountable for engaging and retaining client in care, arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring, and evaluating client needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions, and social and community services where appropriate through the creation of an individual plan of care.
• Coordinate care across the spectrum of health services, including access to high-quality physical health (both acute and chronic) and behavioral health care, as well as social services, housing, educational systems, entitlements/benefits, and employment opportunities as necessary to facilitate wellness and recovery of the whole person.
• Aid CCBHC clients in identifying the primary care physician and multidisciplinary teams of medical, mental health, chemical dependency treatment providers, social workers, nurse’s nutritionists/dieticians, pharmacists, outreach workers including peer specialists and other care providers to assure that enrollees receive needed medical, behavioral, and social services in accordance with a plan of care.
• Refer CCBHC clients to peer supports, support groups, and self-care programs to increase client’s and caregivers’ knowledge about the individual’s diseases; promote client’s engagement and self-management capabilities in their participation in care plan development and decision making.
• Complete progress notes, incident reports, and other required documentation and maintain accurate recordings in electronic case files in a requested timely fashion.
• Assure timely and comprehensive transitional care from an inpatient facility (hospital, rehabilitative, psychiatric, skilled nursing, or treatment facility) to follow-up with post discharge interventions; transition/escort clients from inpatient settings back to the community and be an active leader in discharge planning with hospital teams- able to respond in person to hospitals upon learning a client is hospitalized.
• As this is an evolving program, additional responsibilities may be added and/or revised