REQUIRED SKILLS AND QUALIFICATIONS:

• Serving It Right certification (mandatory).
• Weekend availability, including holidays, during the season.
• WSET 2 or similar certification is an asset, but we are willing to train the right candidate.
• BC Wine Ambassador Level 2 certification (or willingness to obtain).
• Must be at least 19 years of age.
• Ability to lift and carry up to 40 lbs regularly.
• Reliable transportation to and from work.

• Customer Service Excellence:
• Greet guests warmly and ensure they feel welcome at all times.
• Provide informative and engaging wine tastings either on the patio or in the tasting room.
• Educate guests about Bench 1775 wines and promote sales through personalized recommendations.
• Encourage and promote Wine Club memberships, including processing sign-ups.
• Maintain friendly, enthusiastic, and professional guest service at all times.
• Sales & Operations:
• Handle sales transactions efficiently using Wine Direct, including processing payments and packing orders.
• Assist guests by carrying their orders to their vehicles when necessary.
• Work in a fast-paced environment while multitasking, organizing, cleaning, and re-stocking as needed.
• Tasting Room Maintenance:
• Perform various cleaning duties, including bussing and re-setting tables, washing and polishing glasses, and maintaining cleanliness in guest areas.
• Keep restrooms and all outside areas tidy and well-kept throughout the day.
• Ensure that wine and gift items are stocked and properly displayed.