Tasting Room Associate (Part Time) at AleSmith Brewing Company

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

17.75

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Beer Knowledge, Cash Handling, POS Operation, Safety Compliance, Sanitation, Communication, Teamwork, Problem Solving, Time Management, Lifting, Standing, Walking, Keg Changing

Industry

Food and Beverage Services

Description

Description AleSmith Brewing Company is dedicated to creating the world’s highest quality beer, while promoting an understanding and appreciation of craft beer and its styles and traditions to those we faithfully call our customers. Job Purpose: The Tasting Room Associate will be responsible for exceeding our guests’ expectations by creating an exceptional Tasting Room experience by providing 5-star service, all while promoting an understanding and appreciation of the art, history and culture of craft beer. Duties and responsibilities: Welcome guests to the Tasting Room in a warm and positive manner Engage guests to create a 5-star experience by imparting knowledge about AleSmith, our quality beverage selection, specialty beers on tap, local events and promotions Relay information about beer styles and help guide guests through the sensory experience Pour and serve beverages properly Adhere to safety, sanitation and responsible alcohol service policies and procedures Handle cash and operate the POS system Change kegs Perform opening and/or closing duties for the Tasting Room, Beer Garden, Anvil & Stave Room, Dugout Room, Retail Area and private event spaces Maintains cleanliness of bathrooms before, during and after shifts, ensuring all supplies are fully stocked Remove garbage and recycling when full Answer guests’ questions or seeks out management to resolve customer issues/complaints Monitor the actions of guests on a continuous basis to ensure safety; reports any potential issues to management Adheres to safety and sanitation policies and procedures Follows all safety procedures and SOP’s and wear safety, personal protective equipment (PPE) when required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be a beer enthusiast, passionate about craft beer Have a positive attitude and outgoing personality with excellent communication skills Be at least 21 years of age Ability to work in a fast-paced environment Ability to multi-task and shift priorities with a focus on providing an exceptional guest experience Guest service oriented with the ability to work collaboratively in a team environment Be motivated, hard-working, safety-minded and innovative with a commitment to representing and enjoying in the culture and success of AleSmith Strong desire to grow professionally with the company Ability to stand and walk for up to 8 hours at a time Ability to routinely lift and move up to 75 pounds Ability to bend, stoop, push and pull Availability to work a flexible schedule, including days, evenings, weekends and holidays Experience: A minimum of 1-year experience working in a brewery, hospitality or food and beverage role. AleSmith Brewing Company provides equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, genetic information, marital status, pregnancy, medical condition, physical disability, mental disability, veteran status or any other characteristic protected by state or federal law.

Responsibilities

The Tasting Room Associate is responsible for delivering an exceptional guest experience by providing 5-star service, sharing knowledge about craft beer, and promoting the company's beverage selection. Key duties include properly pouring and serving beverages, adhering to safety and service policies, handling cash transactions, and performing opening/closing tasks for various venue spaces.