The Tax Transformation Office enables Tax client service delivery through end-to-end business process improvement across the full range of Tax market offerings, improving delivery efficiency and driving growth. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.

The role requires working knowledge of professional services and the end-to-end technology delivery life cycle. As a change management specialist, you will work across multiple tax market offerings collaborating with Tax subject matter specialists and the team within the Tax Transformation Office. Project related activities include:

• Develop Organizational Change Management (OCM) workplans inclusive of change, communications and learning
• Manage work across the OCM workstreams, collaborate and integrate with functional teams
• Lead stakeholder analysis
• Support leadership alignment
• Identify and assess behavior changes required to support transformed processes
• Define change action plans
• Facilitate Transformation Network engagement
• Define and assess adoption metrics
• Identify appropriate actions to address gaps in adoption
• Develop, review and distribute communications
• Design and lead user survey development and distribution
• Summarize user feedback and define response plans
• Lead content development for training programs
• Define and summarize change readiness
• Apply the aspects of people, processes and technology as drivers of transformation