DESCRIPTION

The Tax Transformation Office serves Deloitte Tax, focused on Service Delivery Transformation inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality tax services to our clients. Tax Transformation drives improvements across the full range of Tax market offerings focused on both Tax compliance and advisory services. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.

RESPONSIBILITIES

The role requires working knowledge of professional services and the end-to-end engagement life cycle. As a Senior on the Transformation team, you will collaborate with Tax subject matter specialists, technologists, and key stakeholders. Tax transformation projects span Business Threads, inclusive of tax compliance and advisory client service delivery for Corporate, Investment Management, Operating Flowthroughs, Individuals, Estates & Trusts, and Indirect Tax services, as well as cross-thread activities such as initiating, managing and closing engagements. Responsibilities include:

• Project management
• Development and management of project workplans
• Management of scope and timely delivery of business outcomes
• Identify of risks, issues, change requests, facilitate formal decision making
• Engage with Tax professionals to understand client service pain points, assess opportunities, and deliver process improvements
• Business process analysis and modeling
• Ability to apply agile and design thinking techniques to process analysis and design
• Decompose business requirements into functional requirements
• Collaborate throughout the technology delivery lifecycle
• Conduct system testing and facilitate user testing
• Business readiness assessments
• Prepare learning materials and deliver learning
• Plan deployment
• Provide hypercare
• Support pilots
• Drive adoption through change management and communication
• Analyze feedback and developing related action plans
• Decommission legacy systems

OUR PURPOSE

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments.