Tax Learning Program Leader (Manager) at Grant Thornton - Americas

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

156000.0

Posted On

09 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Instructional Design, Adult Learning Theory, Stakeholder Management, Budget Management, Risk Management, Project Planning, Coaching and Mentoring, Performance Analytics, MS Office 365, Smartsheet, Strategic Alignment, Matrix Team Leadership, Change Management, Negotiation, Communication Skills

Industry

Professional Services

Description

Job Description: The Learning & Effectiveness (LE) Tax Learning Program Leader (LPL) reports to the Business Learning Leader and is responsible for overseeing a portfolio of Tax learning projects and programs, leading end to end from initial consultation and analysis through design, delivery, execution, evaluation and reporting. The LPL ensures that all programs are strategically aligned, on time, to quality standards and that the program itself continues to meet the goals and objectives outlined in the program charter. They are also responsible for ensuring that the program aligns to CLE strategy and firm strategy, optimizing business impact. The Tax LPL leads a matrix team of learning professionals that may encompass project managers, instructional designers, learning implementation staff, as well as consultation with one or more L&E Leaders. The ideal candidate will be: * A business-minded learning/project management professional with multiple years of increased responsibility in program leader roles and a demonstrated ability to thrive in a culture that is collaborative, service-oriented, and consultative * Highly action-oriented, with a leadership style characterized by strong influencing skills; someone who is a change agent who can build collaborative relationships across a matrixed organization * A program or portfolio management professional who delivers services with a pragmatic approach to business partnership and operations ensuring delivery of projects and programs on-time and on-budget (prior experience as learning practitioner required) * An effective coach and mentor with engaging and approachable personality * Significant history of working successfully with all levels of staff, from front-line through senior executive * A proven expert in prioritization, delegation and negotiation with demonstrated ability to be effective in supporting multiple stakeholders working in various locations across different business units * Confident with history of exhibiting strong personal initiative as someone who is willing to roll up their sleeves and do whatever it takes to get the job done in a timely and consistent manner * Strategically focused with proven ability to deliver timely, consistent results * Metric-focused with ability and history of using analytics to solve problems and develop business solutions The Ideal Candidate Will Possess: * Bachelor's degree and a minimum of seven years of proven success in progressive program management roles, ideally in a matrixed environment within the professional services industry * Knowledge of how professional service firms and their various business segments work, how they make a profit and what makes them successful * Experience managing learning programs and with current adult learning theory, advanced learning methodologies, frameworks, technologies and the use of social media to produce behavior change and performance results * Project Management Institute Certification a plus (one of these or equivalent a plus): * Project Management Professional (PMP) * Program Management Professional (PgMP) * Ability to run meetings (status, design, info-gathering, close-out) and manage a portfolio of projects in one or more client business segments * A reputation for discretion, integrity, judgment, responsiveness, strong attention to detail and common sense * Demonstrated success in terms of product quality, completion on time and on budget, compliance and degree of customer satisfaction * Strong verbal, written communication & presentation skills * Solid PC skills with expert proficiency in MS Office 365 * Solid Smartsheet skills preferred * Ability to travel on occasion Core Responsibilities: * Creation, ownership, execution, and implementation of complex project plans to achieve and deliver effective learning/performance solutions * Responsible for executing the learning strategy of the Tax practice and ensuring the well-rounded development of all Tax professionals by driving accountability for completing key milestone programs, growth and professional skills programs, badging requirements, and other key programs in addition to their technical learning. * Consult with key Tax stakeholders on an ongoing basis to understand Tax learning strategy and priorities and align program support resources accordingly. * Regularly report to senior Tax leaders on program metrics and outcomes. * Core program management activities including contract management / scope management / budget creation and management / risk management / quality management * Ensure delivery of projects and programs on-time and on-budget * Exceed client expectations, drive accountability, support development through implementation of solutions (learning and non-learning) in all modalities, on time and on budget * Build, maintain, and utilize networks of relationships to manage and effectively utilize resources (internal and external), project and program workflow, quality work product and budget * Demonstrate proven ability and success with directing teams: supervising and/or influencing direct and indirect reports to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation * Answer questions and provide direction to less-experienced staff; manage performance issues, coach staff, and build relationships with experienced Managers, Directors, SMEs and Business Sponsors * Understand and utilize key industry, business, and organizational metrics to support the strategy of the firm, and the business priorities of the client/practice supported * Work collaboratively to provide practical and targeted information/reporting to key stakeholders in a timely manner * Demonstrate transparency, build things once and share them, seek advice, feedback, openly and proactively share feedback with others in the moment and across time * Recognize and articulate the value of one’s own contribution and the contributions of others regularly with appreciation * Communicate value, influence unwilling audiences without authority * Provide input to Business Learning Leaders, Center Learning Leaders, managers and staff for assigned service line/business unit * Lend support to assigned program teams to ensure that all CPE worthy learning solutions comply with NASBA, PCAOB and other governing and regulatory body requirements * Support assigned program teams in collaborating with knowledge managers to incorporate systematic performance support options to learning and organization effectiveness solutions The base salary range for this position is between $104,000 and $156,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate. At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. The team you’re about to join is ready to help you thrive. Here’s how: • Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site. • Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. • We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers • When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers Here’s what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits * Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. * Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HRHelp@us.gt.com. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.

Responsibilities

Oversee a portfolio of Tax learning projects from initial consultation through execution and reporting to ensure strategic alignment. Lead a matrix team of learning professionals to deliver performance solutions on time and within budget.