This role involves responding to HMRC enquiries and drafting responses. You will engage directly with company directors and technical specialists, handle some general administrative duties, and participate in mediation processes.
In This Role, You’ll Engage In:
- Client Communication: Act as the primary and secondary point of contact for clients dealing with tax-related disputes.
- Case Analysis and Strategy Development: Assess each client’s situation to determine the most effective resolution strategy.
- Preparation of Supporting Documents: Prepare all required documentation to support a client’s case, including financial disclosures, detailed client narratives, and explanation letters.
- Correspondence with HMRC/Tax Authorities: Represent clients before HMRC (or other relevant authorities), acting as an intermediary to clarify issues, respond to enquiries, and advocate for the client’s interests.
- Negotiations and Advocacy: Negotiate directly with tax officers to resolve disputes and secure settlements.
- Research for Specific Cases: Conduct thorough research on relevant tax regulations and use industry knowledge to craft effective solutions tailored to each client’s situation.
- Managing Multiple Cases: Handle a portfolio of client cases, balancing deadlines and ensuring each client receives timely attention and updates on their case status.
- Document Management: Maintain detailed records for each client, tracking communications, documentation, and the status of ongoing negotiations.
We’re Seeking Someone with Experience in:
- Law, Psychology, or Sociology, or a tax/accounting background.
- Previous experience working with or interacting with HMRC (advantageous but not essential).
- Strong analytical and written communication skills.
A client-facing background (highly advantageous).
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You Might Thrive in this Role if You:
- Are outgoing, with strong communication skills and enthusiasm for client interaction.
- Excel in a dynamic, fast-paced environment.
Are motivated by opportunities for growth and development.
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Compensation, Benefits, and Perks:
- Performance Bonus: Competitive performance-related bonus recognising your hard work and achievements.
- Pension: 5% employer pension contribution.
- Healthcare: Bupa healthcare to support your health and well-being.
- Sustainable Travel: Electric Car Scheme and Cycle to Work Scheme.
- Tech Scheme: Access to the latest technology.
- Flex Benefits: Tailor your perks to suit your lifestyle.
- Employee Incentives: A range of excellent employee incentives to ensure your efforts are rewarded.
- Recognition: Get seen. Get rewarded. Get promoted.
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