JOB DESCRIPTION

We are seeking a dedicated and service-oriented Clinic Assistant to join our TCM clinic team. The ideal candidate will play a key role in ensuring smooth daily operations, providing excellent patient service, and supporting the clinic in delivering holistic wellness to patients.

REQUIREMENTS

• Pleasant personality with good communication skills.
• Able to work in a fast-paced environment and handle multiple tasks.
• Proficient in basic computer skills (appointment booking systems).
• Willingness to work on Saturdays and based on clinic schedule.
• Team player with a strong sense of responsibility and attention to detail.
• Bilingual in English and Mandarin.

• Manage patient registration.
• Schedule, confirm, and manage patient appointments.
• Handle phone, email, and in-house enquiries..
• Process payments and maintain accurate billing records.
• Register new patients and update information in the clinic system.
• Maintain tidiness of the clinic front desk.