JOB DESCRIPTION:

Department Overview :
TD Merchant Solutions (TDMS) is a division of TD Bank Group and has been providing merchants with a full range of payment processing services and solutions since the initiation of the Canadian credit and debit card marketplace in 1968. As a trusted business partner, TDMS offers a full range of payment processing solutions and payment innovation for all types of businesses, including some of Canada’s largest retailers. TDMS is the only merchant acquirer that is part of a major Schedule A Canadian bank that issues debit and credit cards, provides business financing to merchants, and operates a merchant acquiring business. At TDMS, we see all sides of the electronic payments business. TD’s leadership in this area makes us uniquely qualified to assist merchants of all sizes and across all segments.

KEY ACCOUNTABILITIES:

The TDMS Strategic Partnerships Team builds referral relationships and integrations with third party software vendors, associations, vendors and value add companies who offer product and services to our mutual merchants.

This role reports to the Senior Manager, Strategic Partnerships. The successful candidate will;

• Develop and manage the execution of the overall TDMS Strategic Partnerships objectives and accountabilities.
• Work with internal and external stakeholders to deliver innovative solutions which make it easy for our partners.
• Source-out and conduct market research into the Independent Software Vendor Market.
• Maintain and Develop Technical Knowledge of the TDMS Product, integration, and solution options for acquisition partnerships.
• Work closely with internal stakeholders to ensure changes to products are communicated to external partners and executed efficiently.
• Build and manage effective relationships, internally and externally, to support the achievements of the Partnerships Team.
• Understand the Acquisition Partner product, Value Proposition, features, functionality, and the benefits to the TDMS Merchant and TDMS overall.
• Identify Key Opportunities which may open doors for TDMS to build net new revenue generating strategies.
• Execute, monitor, and collect data on campaigns in collaboration with the relationship managers.
• Develop and manage marketing material, templates, and digital content.

QUALIFICATIONS/SKILLS/EXPERIENCE:

• Knowledge of Merchant Solutions or Acquiring industry, products, business strategies, processes, systems would be considered an asset.
• Proven ability to build effective business strategies that lead to execution.
• Proven time management skills - ability to deliver work and manage multiple tasks under aggressive timelines in a rapidly changing environment.
• Excellent organization skills, problem solving skills, and a proactive approach to managing strategic and tactical deliverables.
• Proven interpersonal, communication, presentation skills and attention to detail.
• Ability to provide clear and concise summaries to senior management.
• Excellent team player, able to work and build relationships across multiple teams and departments.
• Resourceful self-starter with ability to balance multiple tasks.
• Proven ability to prioritize and manage own workload to deliver quality results and meet assigned timelines.
• Ability to operate in an ambiguous environment.
• Strategic thinker with the ability to analyze, escalate and solve problems quickly.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Develop and manage the execution of the overall TDMS Strategic Partnerships objectives and accountabilities.
• Work with internal and external stakeholders to deliver innovative solutions which make it easy for our partners.
• Source-out and conduct market research into the Independent Software Vendor Market.
• Maintain and Develop Technical Knowledge of the TDMS Product, integration, and solution options for acquisition partnerships.
• Work closely with internal stakeholders to ensure changes to products are communicated to external partners and executed efficiently.
• Build and manage effective relationships, internally and externally, to support the achievements of the Partnerships Team.
• Understand the Acquisition Partner product, Value Proposition, features, functionality, and the benefits to the TDMS Merchant and TDMS overall.
• Identify Key Opportunities which may open doors for TDMS to build net new revenue generating strategies.
• Execute, monitor, and collect data on campaigns in collaboration with the relationship managers.
• Develop and manage marketing material, templates, and digital content