TDS Executive at Masters India Private Limited

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

500000.0

Posted On

30 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

TDS, Payroll Compliance, Customer Communication, Client Handling, Statutory Compliance, Problem Solving, Documentation, CRM, Excel, Verbal Communication, Written Communication

Industry

Software Development

Description

Company Description Masters India IT Solutions is a growing FinTech SaaS firm, serving over 1500+ enterprises. We are proud to be Great Place To Work – Certified™, reflecting our commitment to building a positive, growth-oriented workplace culture. Masters India is one of the biggest GST Suvidha Providers (GSP) appointed by the Goods and Services Tax Network (GSTN) of Government of India since 2017. Our mission is to build intuitive software solutions that simplify complex challenges faced by businesses across industries. We are fulfilling this mission by offering tax and financial automation products to enterprises. Masters India IT Solutions is part of the 45-year-old Masters India Group, which has a diversified presence across Manufacturing, Healthcare, Hospitality, and IT, with an aggregate turnover of INR 1000+ Crores. Job Description We are looking for a TDS Customer Success Executive who will act as the primary point of contact for clients, handling TDS-related queries, payroll compliance support, and customer communication. The role requires strong client-handling skills along with a working understanding of TDS processes and statutory compliance. Key Responsibilities * Handle client queries related to TDS, payroll, and statutory compliance via calls, emails, and tickets * Provide timely and accurate resolutions to customer issues * Support clients on TDS filings, challans, Form 24Q / 26Q, Form 16/16A, and related processes * Maintain proper documentation of client interactions and resolutions in CRM/ticketing tools * Ensure high levels of customer satisfaction and service quality * Follow up on pending client actions and ensure closure within defined TATs Preferred Candidate Profile * Experience in CA firms, or payroll companies * Candidates with a client-facing mindset and problem-solving attitude Qualifications * Graduate in Commerce / Accounts (B.Com preferred) * 1–3 years of experience in TDS, compliance, customer support, or client servicing * Basic understanding of TDS compliance * Strong verbal and written communication skills * Comfortable handling multiple client queries and deadlines * Working knowledge of Excel Compensation: INR400000 - INR500000 - yearly

Responsibilities

The TDS Customer Success Executive will be the primary point of contact for clients, addressing TDS-related queries and providing payroll compliance support. The role involves maintaining documentation of client interactions and ensuring high levels of customer satisfaction.