HEADQUARTERED IN TORONTO, CANADA, WITH MORE THAN 85,000 EMPLOYEES IN OFFICES AROUND THE WORLD, THE TORONTO-DOMINION BANK AND ITS SUBSIDIARIES ARE COLLECTIVELY KNOWN AS TD BANK GROUP (TD). TD OFFERS A FULL RANGE OF FINANCIAL PRODUCTS AND SERVICES MORE THAN 25 MILLION CUSTOMERS WORLDWIDE THROUGH THREE KEY BUSINESS LINES:

• Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in TD Ameritrade
• Wholesale Banking including TD Securities

POSITION OVERVIEW

• Resolve all unmatched trade exceptions through communication with clients, internal teams and with Sales & Trading.
• Complete daily nostro and depot reconciliations.
• Identify where processes can be streamlined and automation implemented.
• Promptly deal with customer inquiries via phone and email and deliver a world class customer experience
• Build strong relationships with clients, Operations teams, and sales/trading, becoming a trusted partner
• Participate in projects impacting Fixed Income including new product implementation, new platforms or new regulations where required
• Responsibility to ensure own documentation and procedures are kept updated
• Perform sundry duties as requested by management

EXECUTIVES PROMOTE ADHERENCE TO TDBG’S VISION AND PURPOSE TO BE THE BETTER BANK, AND ENRICH THE LIVES OF CUSTOMERS, COMMUNITIES AND COLLEAGUES. AS PART OF THE GENERAL MANAGEMENT OF THEIR FUNCTION, EXECUTIVES ARE ACCOUNTABLE TO DELIVER AGAINST TD’S FIVE SHARED COMMITMENTS:

• Think like a customer; provide legendary experiences and trusted advice
• Act like an owner; lead with integrity to drive business results and contribute to communities
• Execute with speed and impact; only take risks we can understand and manage
• Innovate with purpose; simplify the way we work
• Develop our colleagues; embrace diversity and respect one another