Company Description
Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.
Natixis in Portugal is part of the Global Financial Services division, where it applies technology for the development of financial expertise in its two global business lines – Corporate & Investment Banking and Asset & Wealth Management – and, transversally, for the entities of Groupe BPCE.
The Centre of Expertise, based in Porto, currently has more than 2,400 employees from over 30 nationalities, organised in three main departments: Information Technology, Banking Support Activities and Compliance. These teams work in an integrated, inclusive and transversal way, supporting and creating value for all the business lines and platforms of the group. The project in Porto is one of the biggest investments in Human Resources ever made by Groupe BPCE worldwide.
A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company’s mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.
In 2024, Top Employers Institute has awarded Natixis in Portugal the Top Employer Portugal accreditation for the second time. This certification recognizes excellence in people practices, following the example of our head office, in France, who was certified Top Employer France for the eight year in a row.
Job Description
You will join the TE&S-Repositories Team in BPCE, as functional administrator for Application repository (with Business Analyst capabilities). You will ensure the support level1 and will work on the data quality with contributors in each business line. Additionally, you will manage the Client Subscriptions to REFA (Application repository for BPCE Group) and participate to the user support on REFA.
For example, by helping clients to manage and provide data extraction. You will work very closely with the team (Paris & Porto) in place and particularly with the Business Analys.
Natixis is a French Bank, mainly investment banking. It belongs to BPCE the 2nd largest Banking Group in France and Natixis Porto is an IT Branch of Natixis.
Repositories Domains manages Central Repositories within Natixis and BPCE (Employees, Foreign exchange rates, Countries, Applications…).

TE&S Repositories team manages the repositories of:

• Structures (hierarchical for orgcharts, analytical for Finance and risks management or juridical),
• Environment (like countries, currencies, nomenclature, rates, forex rates, calendar),
• Products (products marketed by Natixis in a finance or risks point of view),
• Identities (employees),
• Applications.

You will integrate the Application Repository Team, specifically working on administration of REFA.
We are integrating other entities of the group on the repository application.

Since 2021, on REFA, we are working two angles :

• We are developping a brand new Application (full refactoring), to answer new needs. The go live will be in April.
• And at the same time, we are in the process of deploying this application throughout the entire BPCE Group, including the retails (Caisse Epargne and Banque Populaire)

Porto TE&S-Repositories is a multi-disciplinary team gathering:

• Development: mostly on Java but also on Angular and COBOL. We’re working with new technologies such as Openshift and Kafka. The dev team is supported by one Tech Lead
• Support to users
• Q&A and testing

The team is currently 14 team members and works closely linked to Paris teams.
Qualifications

Years of experience:

• At least 3 years with skills on data manipulation, analysis and client support.
• Work with Business Areas stakeholders to identify and advice them in the description of their needs about Repositories service subscriptions
• Identify issues, risks and benefits of the desired service subscriptions, proposing solutions
• Facilitate meetings and workshops with business users and IT teams
• Monitor the service delivery, ensuring timely completion of them and keep the stakeholders updated by presentations of the services dashboard and meetings.
• User support and assistance, providing data extractions, mainly about identities repository.
• Suggest possible solutions to optimize and automatize processes improving our services efficiency and user experience.
• Working closely to the Business Analyst to help him out regarding the evolution of the application.

All these activities will be realized with a close collaboration with our Paris Team (Business Analyst and developers) and your colleagues in Porto (support).

Main Requirements:

• Strong organizational (methodical), interpersonal (co-operative, constructive and open-minded), problem solving, communication and analytical skills.
• A real passion for learning, doing things better and helping others – and an ability to turn ideas into realities.
• Availability to travel abroad (Paris mostly) for short periods of time, as required (once or twice a year for few days)
• Business Analyst experience
• Working experience in a user support role directly assisting and interacting with clients to address client requests.
• Experience organizing and tracking your users’ relationships.
• Able to understand IT subjects, mainly about system integration and data services throw APIs.
• Strong organizational (methodical), interpersonal (co-operative, constructive and open-minded), problem solving, communication and analytical skills.
• Excel and data manipulation.
• Fluent French is essential, due to the target (French retail bank)
• Good level in English is desirable
• Knowledge on PowerBI (nice to have)

Other Requirements:

• Experience in project management and decision-making.
• Ability to prepare meeting materials and support documentation.
• Skills in scheduling and coordinating meetings.
• Strong communication abilities for effective interaction with clients and stakeholders.
• Good time management skills to prioritize tasks efficiently.
• Experience in requirement analysis and client needs assessment.
• Ability to effectively communicate with clients to gather and clarify requirements.

Additional Information
At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.
In the framework of its Diversity, Equity & Inclusion policy, Natixis in Portugal has implemented a Blind CV Screening process, with the purpose of reducing hiring bias. A blind CV excludes any personal details which refer to the applicant’s gender, age or ethnicity. When applying for our positions, please submit a blind CV, that is, with no picture, name, gender, age, nationality, ethnicity and address. Your personal statement, work experience, courses and certifications, education, skills and contact information is what matters to us.

Please refer the Job description for details