TEA ROOM CO-MANAGER/JOB COACH (CATERING & HOSPITALITY)

Make a Difference While Running a Community Café
Location: East Lambrook / South Petherton area
Salary: £14 an hour
Hours: 16-24 hours a week but with potential of more if needed. Some flexibility over hours but with a commitment to cover Mondays and Tuesdays.
Contract: Permanent (short, paid trial period first)

Are you passionate about creating opportunities AND great coffee?
We’re looking for an exceptional individual to join our team in a unique dual role that combines cafe management expertise with supported employment coaching. This is your chance to help run a community cafe while making a real difference in people’s lives by supporting individuals with disabilities or barriers to employment.
What You’ll Be Doing

Cafe Supervision:

• Oversee daily operations of our welcoming community cafe
• Manage staff schedules, inventory, and supplier relationships
• Ensure exceptional customer service and food safety standards
• Drive sales growth and manage budgets
• Create a warm, inclusive atmosphere for all customers
• Develop seasonal menus and special events

Supported Employment Coaching:

• Support individuals with learning disabilities, autism, mental health conditions, or other barriers to employment
• Provide hands-on job coaching in cafe operations (barista skills, food preparation, customer service, cash handling)
• Develop personalized training plans and track progress
• Collaborate with external agencies, families, and support networks
• Promote independence and build confidence in the workplace
• Assist with job placement and ongoing employment support

What We’re Looking For

Essential:

• Experience in hospitality/cafe management or similar customer-facing role
• Understanding of supported employment principles or disability support OR some experience in teaching or learning support OR experience supporting family members with learning difficulties
• Excellent communication and interpersonal skills
• A good sense of humour is essential
• Patience, understanding, empathy, and a person-centered approach
• Food hygiene certification (or willingness to obtain)
• Strong organizational and leadership abilities
• Passion for creating inclusive environments
• Creative thinking and marketing flair to develop customer attraction strategies
• Be willing to undergo a 2 week paid trial (working interview)

Desirable:

• Qualification in supported employment, social care, or related field
• Experience working with individuals with disabilities
• Barista training/coffee knowledge
• First aid certification
• Knowledge of relevant legislation (Equality Act, Health & Safety, Food Safety)
• Driving licence and own transport

What We Offer:

• Competitive salary with annual reviews
• Comprehensive training and professional development opportunities
• Supportive team environment with regular supervision
• Opportunity to make a genuine difference in your community
• Employee benefits package including pension scheme
• Flexible working arrangements where possible
• The satisfaction of seeing individuals grow and succeed

Ready to Blend Great Coffee with Life-Changing Support?
Join us in creating a space that’s not just about serving excellent food and drinks, but about serving our community by providing meaningful employment opportunities for everyone.
To Apply: Send your CV and a covering letter explaining why you’re perfect for this unique role: office@newcrossarts.com
Closing Date: 14th September 2025
Start Date: Flexible
We are committed to equality of opportunity and welcome applications from all backgrounds. This role is subject to an enhanced DBS check.
Job Types: Part-time, Permanent
Pay: £14.00 per hour
Expected hours: 16 – 24 per week

Application question(s):

• How many hours work a week (and around what times) are you looking to work ideally?
• Can you work Mondays and Tuesday?

Licence/Certification:

• Driving Licence and Car? (required)

Work Location: In perso

Please refer the Job description for details