Vicekeeper is Dubai’s premier household staffing agency, founded by parents for parents. We specialize in providing certified nannies, caregivers, and housekeepers through a subscription-based model. Families trust us with their most precious treasures—their children—and we ensure the highest standards of care, professionalism, and personalized service.

QUALIFICATIONS & SKILLS:

• Experience: Minimum 3 years in training, preferably in hospitality, household service, or childcare.
• Education: Degree in Education, Psychology, Hospitality, or related field (preferred).
• Communication: Exceptional verbal and written English skills; ability to simplify complex concepts.
• Cultural Sensitivity: Experience working with international staff.
• Technical Proficiency: Comfortable with virtual training tools (Zoom, LMS platforms).
• Passion for Service: Deep understanding of premium service expectations in private households.
  Job Type: Full-tim

• Curriculum Development: Design, follow and update training modules covering service protocols, household management, child safety, and cultural sensitivity.
• Theoretical Training Delivery: Conduct engaging and gamified classroom-style or virtual training sessions for nannies, ensuring comprehension of service standards.
• Assessment & Feedback: Evaluate trainees’ understanding through quizzes, role-plays, and discussions; provide constructive feedback.
• Cultural Adaptation Training: Educate nannies on Western household expectations, communication styles, and professionalism.
• Collaboration with Practical Trainers: Work alongside hands-on trainers to ensure seamless integration of theory and practice.
• Continuous Improvement: Stay updated on industry best practices and adjust training materials as needed.
• Compliance & Documentation: Ensure all training meets company and regulatory standards; maintain trainee records.