Teaching Assistant: Computer Support Specialist (EMEA) at Jobgether

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Teaching, Tutoring, Communication, Interpersonal Skills, Technical Support, Problem Solving, Empathy, Flexibility, Patience, Feedback, Collaboration, Grading, Office Hours, Course Materials, Virtual Training, IT Fundamentals

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Teaching Assistant: Computer Support Specialist in EMEA. As a Teaching Assistant: Computer Support Specialist, you will play a pivotal role in supporting learners through virtual training programs focused on computer and technology skills. You will guide and assist a group of 25–30 learners, helping them understand, retain, and apply course content effectively. This role requires both synchronous and asynchronous engagement, including answering questions, facilitating breakout sessions, and providing one-on-one support. You will help maintain a smooth learning experience, troubleshoot technical issues, and support instructors during live sessions. By contributing to learner success and program quality, your work will have a direct impact on building technical proficiency and confidence in participants across diverse backgrounds. Accountabilities: Support learners during live virtual sessions, including facilitating breakout rooms and monitoring communication channels. Provide timely responses to learner questions via Slack or other communication tools, both during and outside live sessions. Conduct individual office hours to provide personalized guidance and assistance. Review course materials and learner submissions to ensure readiness and accuracy of support. Grade exercises and projects in a timely manner and provide constructive feedback. Contribute to continuous improvement by submitting weekly summaries and insights on learner progress and program effectiveness. Collaborate with instructors and program staff to address challenges and enhance the learning experience. Empathy, flexibility, patience, and passion for working with diverse learners. Prior teaching or tutoring experience is a plus. CompTIA A+ certification or equivalent knowledge in computer support and IT fundamentals. Strong communication and interpersonal skills for virtual collaboration. Ability to manage multiple tasks and support learners in a structured, professional manner. Remote, flexible work opportunity within the EMEA region. Part-time, contract-based role with competitive compensation based on experience and location. Opportunity to contribute to impactful programs shaping the AI economy and digital skills. Engage with learners and instructors in a collaborative, supportive virtual environment. Professional growth and experience in educational technology and online program delivery. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Responsibilities

Support learners during live virtual sessions and provide personalized guidance. Troubleshoot technical issues and collaborate with instructors to enhance the learning experience.