Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people’s and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

MAIN DUTIES OF THE JOB

• Managing the team’s main phone line into the service
• Taking details and processing of referrals to the team
• Taking minutes at team meetings
• Supporting the team to prevent breaches and to maintain data quality
• Monitoring and managing lone working procedures for the team
• Providing data as requested by the team leader/wider organisation
• Providing cover for the other team administrator when they are on annual leave and/or have a period of sickness
• Supporting the team with data input and ensuring records are accurate and up to date
• Attending meetings appropriate to the role

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

• Managing the team’s main phone line into the service
• Taking details and processing of referrals to the team
• Taking minutes at team meetings
• Supporting the team to prevent breaches and to maintain data quality
• Monitoring and managing lone working procedures for the team
• Providing data as requested by the team leader/wider organisation
• Providing cover for the other team administrator when they are on annual leave and/or have a period of sickness
• Supporting the team with data input and ensuring records are accurate and up to date
• Attending meetings appropriate to the role