Team Captain - Field Opertions at Shine of Carmel

Carmel, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Problem-Solving, Window Cleaning, Pressure Washing, Crew Management, Customer Experience, Job Execution, Safety Standards, Attention To Detail, Tech-Savvy

Industry

Consumer Services

Description

Benefits: Bonus based on performance Health insurance Opportunity for advancement Paid time off Team Captain – Field Operations Shine of Indy Indianapolis, IN About Shine of Indy Shine of Indy is a premium exterior services company specializing in window cleaning, pressure washing, gutter cleaning, and holiday lighting. We focus on high-end residential and commercial clients and operate with a strong emphasis on professionalism, efficiency, and quality. As we grow, we’re looking for strong leaders to help run day-to-day field operations and set the standard for our crews. The Role The Team Captain is the on-site leader responsible for executing jobs at a high level while leading and developing a small crew. This role bridges the gap between management and the field — you are accountable for job quality, crew performance, customer experience, and efficiency. This is not an entry-level position. We are looking for someone who can own the job from start to finish. Responsibilities Field Leadership & Execution Lead daily job execution for residential and commercial services Ensure all work meets Shine quality standards Manage job flow, pacing, and crew productivity on site Troubleshoot issues in real time and make smart decisions in the field Crew Management Direct and motivate crew members throughout the day Train new hires on proper techniques, safety, and expectations Hold crew accountable to performance, professionalism, and safety standards Set the tone for culture, work ethic, and customer interaction Customer Experience Serve as the primary on-site point of contact for customers Communicate clearly and professionally before, during, and after jobs Address customer concerns confidently and escalate when necessary Operations & Accountability Review job notes and scope before arrival Ensure proper equipment, materials, and setup Upload job photos, notes, and completion details Protect company equipment and vehicles What We’re Looking For Required Proven experience in window cleaning, pressure washing, or related exterior services Leadership experience (crew lead, foreman, supervisor, etc.) Strong communication and problem-solving skills Valid driver’s license and clean driving record Comfortable with physical labor, ladders, and outdoor work Preferred Experience leading crews in a service or construction environment Ability to read job scopes and plan execution efficiently High attention to detail and pride in quality work Tech-savvy enough to use job apps, photos, and notes Compensation & Growth Competitive hourly pay + performance incentives Opportunities for bonuses based on quality, efficiency, and leadership Clear growth path into senior leadership or operations roles Year-round work with seasonal upside (especially holiday lighting) Why Shine of Indy Clear systems and expectations Professional, team-first culture Opportunity to grow with a fast-scaling company Leadership role with real responsibility and trust

Responsibilities

The Team Captain is responsible for leading daily job execution and managing crew performance. They serve as the primary on-site point of contact for customers and ensure all work meets quality standards.