THIS IS ADYEN

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

• Strategy Development and Implementation:
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• Contribute to the overall account management strategy, aligning it with company goals and market opportunities

• Design and implement strategic programs and initiatives to improve account management effectiveness and efficiency
• Identify opportunities for process improvements and implement best practices to optimize the customer journey
• Serve as a partner to leadership including projects and leadership off-sites
• Team Leadership and Development:
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• Lead, mentor, and coach a small team of strategy & execution managers, fostering a high-performing and collaborative environment

• Set clear objectives, provide regular feedback, and support the professional growth of team members
• Promote collaboration and knowledge sharing within the broader function and across departments
• Operational Excellence:
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• Establish and monitor key performance indicators (KPIs) to track team performance and identify areas for improvement

• Develop and maintain accurate revenue forecasting models alongside Finance
• Drive headcount planning with leadership
• Streamline workflows, leverage technology, and implement automation to enhance productivity
• Cross-functional Collaboration:
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• Partner with sales, marketing, product, and other teams to ensure alignment and effective execution of account management strategies