Team Lead, AR, PRO -IJP at nimble International

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AR Management, Team Leadership, Payer Follow-ups, Denial Resolution, AR Aging Management, MS Excel, Quality Assurance, Compliance, Coaching, Performance Tracking, Stakeholder Coordination, Process Improvement, Training, Documentation, SOP Adherence, Data Analysis

Industry

Hospitals and Health Care

Description

Description Responsibilities Team & Daily Operations Management Lead and supervise a team of AR executives/analysts, ensuring daily productivity, accuracy, and adherence to SLAs. Allocate and monitor daily work queues, prioritize aging accounts, and ensure timely follow-ups with payers. Conduct daily huddles, provide real-time guidance, and support team members in resolving complex AR cases. Track individual performance and provide ongoing coaching and feedback to improve outcomes. AR Follow-up, Aging & Reporting Monitor AR aging buckets and drive focused actions to reduce overdue and high-dollar balances. Review follow-up notes, payerresponses, and next-action plans to ensure effective collections. Prepare and maintain daily and weekly AR productivity, aging, and denial trackers. Escalate unresolved or high-risk accounts to the Manager with clear RCA and recommendations. Quality, Accuracy & Compliance Perform regular quality checks on team output to ensure accuracy in follow-ups, posting, and documentation. Ensure adherence to SOPs, HIPAA guidelines, and client-specific billing and follow-up requirements. Support audits by maintaining accurate documentation and ensuring timely data availability. Stakeholder Coordination & Escalation Handling Act as the first-level escalation point for AR issues, payer challenges, and internal queries. Collaborate closely with QA, billing, and denial management teams to resolve discrepancies. Provide structured updates to Managers on AR performance, risks, and improvement areas. Process Adherence & Continuous Improvement Identify recurring issues, payer trends, and process gaps; suggest improvements to the Manager. Support implementation of updated SOPs, workflows, and best practices. Assist in training new joiners and upskilling team members on AR processes and payer rules. Requirements 5–7 years of experience in U.S. healthcare AR, Strong hands-on experience in payer follow-ups, denial resolution, and AR aging management. Exposure to multiple payer types and billing platforms/EMRs. Working knowledge of MS Excel (filters, VLOOKUP, Pivot Tables) and AR trackers/dashboards.

Responsibilities

The Team Lead will manage a team of AR executives, ensuring productivity and adherence to SLAs while handling escalations and coordinating with stakeholders. They will also monitor AR aging and implement process improvements to enhance efficiency.