Team Lead at Burma Inc

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

22.0

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Food preparation, Cooking, Cashiering, Team leadership, Inventory management, Food safety, Multitasking, Communication skills, Problem solving, Cash handling, Staff training

Industry

Food and Beverage Services

Description

Location: Burma Bites (Oakland CA) Position: Team Lead Salary: $20.00 - 22.00 + Tips (DOE) Calling all foodies, the passionate, the inspired! Burma Bites is an extension of Burma Superstar, Burma Love and Burma Love Foods - bringing the same bold flavors and hospitality into a fast-paced takeout and counter service environment, we are on a mission to bridge cultures through food, and we want YOU to be part of that journey. Position Summary: This role is more than just a Team Lead - it`s an opportunity to help guide the team while actively contributing to every part of the operation. As part of our counter- service concept, you play a key role in creating a welcoming, efficient environment where guests can easily navigate their experience, whether ordering through QR or at the counter. Team Leads are expected to lead by example and work alongside the team in all areas of the restaurant. This is a fully hands - on role where you will support cooking, prepping, cleaning, and cashiering while ensuring smooth operations and a positive guest experience. Key Responsibilities: * Hands-on Operations: Work across all stations including food preparation, cooking, packaging, cashiering, and cleaning, ensuring all tasks are completed to standard * Leadership & Support: Act as the point person during shifts, guiding the team, answering questions, and ensuring efficient workflow * Guest Experience: Lead by example in providing friendly, attentive service and step in to resolve guest concerns when needed * Shift Execution: Oversee the flow of service, ensuring orders are accurate, timely, and meet quality standards * Training & Development: Support onboarding and training of new team members, reinforcing consistency and expectations * Quality & Cleanliness: Maintain high standards of food quality, food safety, and overall cleanliness throughout the restaurant * Cash Handling: Assist with and oversee transactions, ensuring accuracy and accountability * Inventory & Stocking: Help monitor inventory levels and ensure all stations are properly stocked and ready for service * Problem Solving: Address operational challenges in real time and escalate issues to management when necessary Skills and Qualifications: * Strong customer service skills with a friendly and approachable attitude * Prior experience in a food service or to-go restaurant setting (preferred) * Ability to multitask and stay organized in a fast-paced environment * Basic math skills for handling transactions and balancing the cash drawer * Familiarity with food safety standards and procedures * Ability to acquire a California Food Handlers, Sexual Harassment Certification and Responsible Beverage Certification (RBS) before or within 30 days of hire date * Ability to stand for extended periods and lift light to moderate weight items * Good communication skills and team-orientated mindset A few reasons why you`ll love your job: * Opportunity to be a part of a growing and passionate company and team * Unique opportunity to bridge cultures through food * Benefits: Medical, Dental, Vision, 401(k) * Family meals provided Equal Employment Opportunities (EEO): NYKY Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, NYKY Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.

Responsibilities

The Team Lead will oversee daily restaurant operations, including food preparation, cooking, and cashiering while guiding the team to ensure efficient service. They are responsible for maintaining high standards of food quality, cleanliness, and guest satisfaction throughout their shift.