Team Lead, Content, Onboarding & Incubation at Delivery Hero
Dhaka, Dhaka Division, Bangladesh -
Full Time


Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Leadership, Content Management, Vendor Incubation, SLA Management, Quality Standards, Menu Creation, Photography, Vendor Training, Deal Sourcing, Pricing Strategy, Promotion Testing, Go-to-Market Initiatives, Quality Checks, Performance Tracking, Google Sheets, Excel

Industry

technology;Information and Internet

Description
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Key Responsibilities Lead and manage incubation and content team members, ensuring SLAs and quality standards are met. Oversee the 60-day vendor incubation journey and ensure achievement of key metrics, including javelin. Ensure accurate menu creation, timely updates, and dish-level photography in line with SOPs. Train vendors on tablet operations, order fulfillment, operating hours, and payment and billing processes. Support deal sourcing and early-stage testing of pricing, promotions, and go-to-market initiatives. Conduct regular quality checks to improve content accuracy and customer experience. Track performance and prepare reports using advanced Google Sheets, Excel, PowerPoint, and Google Slides. Collaborate with cross-functional teams to share insights and improve incubation and content processes.
Responsibilities
The Team Lead will manage the content and incubation team, ensuring SLAs and quality standards are met while overseeing the 60-day vendor incubation journey to achieve key metrics. Responsibilities also include ensuring accurate menu creation, timely updates, and dish-level photography according to SOPs.
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