Job Description :

THE OPPORTUNITY

As one of the largest ferry operators in the world, BC Ferries has proudly served coastal communities for over 60 years. We are committed to delivering safe, efficient, and customer-focused travel experiences. We’re looking for a bold, imaginative leader with a passion for branding to join our Brand & Customer Experience team and help shape the visual identity of BC Ferries.
As the Team Lead, Creative Services, you’ll lead a talented team of creative professionals and collaborate with both internal stakeholders and external partners to bring the BC Ferries brand to life through thoughtful, innovative design. You’ll support the evolution of our brand while helping shape and evolve how we visually connect with our customers and communities. From concept to completion, you’ll oversee the creation of impactful brand assets that reflect the essence of the coast — authentic, dynamic, and uniquely BC.
We need someone who can lead with empathy and clarity, fostering a culture of collaboration, innovation, and continuous learning. A strategic thinker and hands-on designer who thrives in a dynamic environment—solving problems, mentoring team members, and driving creative excellence at every stage.
Join us and be part of a team that inspires, leads, and make waves in brand storytelling.

Reporting to the Manager, Brand Strategy & Creative Services, you add value and are energized by key areas of oversight such as:

• Leading the creative team’s operations, ensuring smooth workflow, clear prioritization, and efficient execution of projects
• Leading the development of compelling visual concepts and contributing to the creative process as a hands-on designer
• Overseeing creative projects from concept to completion, ensuring timelines, budgets, and quality standards are met
• Acting as the primary point of contact for the creative team and external agencies, managing communications, expectations, and feedback
• Providing leadership and mentorship to creative team members, supporting their growth and development
• Collaborating with internal departments to assess design needs and deliver effective creative solutions
• Working closely with the Brand team to ensure all creative output meets brand standards and reflects the organization’s visual identity
• Managing brand assets, including the style guide, image bank, iconography, and other visual resources
• Continuously evaluating and refining creative processes to optimize team performance
• Overseeing the production and delivery of creative materials across various platforms and formats