Team Lead, Elections Systems Support at New South Wales Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team leadership, SQL, Oracle, IIS, JIRA, Confluence, ManageEngine Help Desk, SharePoint, Microsoft Power Platform, Adobe InDesign, Zoho, Document Management Systems, ITIL V3, ITIL V4, Stakeholder engagement, Technical support

Industry

Law Enforcement

Description

Lead a team of application administrators in supporting applications vital to the NSW democratic process About the Role The Team Lead, Elections Systems Support role will see you providing expert advice and leadership on a range of corporate applications and systems. You’ll also be responsible for leading a team who provide technical and operational support to the business. The position plays a role in project and event support and helps drive a culture of continuous improvement and excellence. Temporary Full-time position up to 30 June 2027 with possibility to extend. Based at our Sydney CBD office with a hybrid work arrangement minimum 2 days in the office. Some after hours or weekend work may be required during peak operations. About the NSW Electoral Commission The New South Wales Electoral Commission delivers trusted and independent systems, processes, oversight and engagement that support democracy in New South Wales. Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate. Our work includes: Running and regulating elections Communicating and engaging with current and future voters, key NSW community stakeholders and NSW election participants; and Investigating possible offences and enforcing electoral and lobbying laws such as the Electoral Act 2017 and the Electoral Funding Act 2018. What we offer Opportunity to work on large scale events and assist your local community Career development opportunities through study and face to face training Access to self-paced expert-led training via LinkedIn Learning Employee Assistance Program for wellbeing support Staff social events to connect with colleagues Work/Life balance (35 hour working week), flex leave, generous holidays and leave conditions Access to Fitness Passport for eligible staff Free annual flu vaccination Convenient CBD location, access to public transport Key knowledge, experience and essential requirements As the successful candidate, you will have: Tertiary qualifications in Information Technology or a related discipline Demonstrated technical expertise with SQL, Oracle, IIS, including experience supporting custom-developed systems utilising these technologies. Proven experience supporting a range of applications, such as JIRA, Confluence, ManageEngine Help Desk, SharePoint, Microsoft Power Platform, Adobe InDesign, Zoho and Document Management Systems. ITIL V3 or V4 certification or equivalent experience in IT Service Management practices. Highly developed verbal and written communication skills, with the ability to effectively engage stakeholders and translate technical concepts into clear, accessible language. Experience in leading and managing a small L2/L3 support team. Politically neutral with no affiliation to political parties or lobbyists/campaigners Satisfactory criminal record check result Further information can be found in the Role Description. How to apply As part of your application, you will be asked to respond to the two targeted questions: Describe a time where you've managed a time-sensitive piece of work for a critical application, focusing on how you applied your own technical expertise and how you engaged your team to produce the outcome. (Max 500 words) Share an example of how you’ve evolved your team’s approach to application support, outlining the driver for change, how you implemented it, and how you got your team on board with the change.(Max 500 words) You should also include a covering letter summarising your skills, knowledge and work experience, along with an up-to-date resume which clearly detail your skills and experience as relevant to this role. If you have any questions about applying or would benefit from an adjustment to the recruitment process, please reach out to the Talent team on talent@elections.nsw.gov.au. Applications Close: Sunday 03 May 2026 (11:59pm) Applying for a role in the NSW Public Service For more information on how to apply for a role in the NSW Public Service, please refer here. The NSW Electoral Commission embraces diversity and inclusion and is committed to creating a workplace that reflects the population of New South Wales. We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role. If you have any questions about applying or would benefit from an adjustment to the recruitment process to help you perform your best please contact talent@elections.nsw.gov.au. For more information on recruitment adjustments visit I Work for NSW Adjustments for individual needs. Applications received and completed after closing time will not be considered for selection. The selection process will include a range of assessment techniques to assist in determining your suitability for the role. Other Information Your employment will be subject to National Criminal Records Check to determine your suitability for employment. The NSW Electoral Commission is committed to maintaining public confidence in the integrity of the electoral system. The Commission requires all its employees to refrain from membership of any political party and from engaging in political activity which could be seen as reflecting adversely on the strict political neutrality of the Commission. To maintain political neutrality, applicants for roles with the Commission who are, who have been or who may be perceived to be or have been connected with political activities may also be ineligible for appointment and should disclose such information as part of their application. This does not include voting in a Commonwealth, State or Local Government election, which is compulsory in NSW. The Commission’s Political Neutrality Policy may be viewed on its website. A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available for filling over the next 18 months.

Responsibilities

Lead a team of application administrators to provide technical and operational support for systems vital to the NSW democratic process. Manage project and event support while driving a culture of continuous improvement and excellence.