Start Date
Immediate
Expiry Date
22 Oct, 25
Salary
0.0
Posted On
23 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Coaching, Service Delivery, Scheduling, Itil, Games, Mentoring
Industry
Information Technology/IT
Company Description
Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.
Job Description
As a Team Lead within our Critical issues function, you will report directly to the Senior Manager and act as a leader of fraud prevention and bad demand reduction function. You will guide a team of specialists, contributing to our strategic objectives around making our support ecosystem a more efficient and safer space for players and team members.
You will also play a key role in managing high risk and executive escalations, supporting activity coming directly from governing and regulatory bodies.
The role requires strong collaboration with teams across the wider Ubisoft group to ensure that our actions safeguard our whole organisation against compliance breaches. You will serve as a key stakeholder, process owner, and player-first advocate, helping to embed player-centricity across our services.
Please refer the Job description for details