Team Lead - Injury Management (Triage Services) at MedHealth

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Allied Health, Registered Nurse, Working With Children Check, First Aid, Basic Life Support, WorkCover Legislation, Return To Work, Case Management, Microsoft Office, Time Management

Industry

Hospitals and Health Care

Description

Company Description Cogent Thinking’s primary purpose is to lead the way in preventing and managing workplace injuries and illnesses with tailored solutions. We have learnt that workforce health and wellbeing services that are good for people, are also good for business. Job Description We are seeking a Team Lead to manage a team of consultants and oversee the development and implementation of Cogent operational process, to ensure excellence in service delivery and customer service. The team provides a range of coordination and support services to Cogent’s clients and customers (and similar services). The responsibilities include but are not limited to: Lead, supervise and coach team so that they undertake work in accordance with divisional priorities, policies and processes Conduct regular progress reviews, annual performance. appraisals and support individuals in meeting professional development requirements Manage and monitor team resourcing and portfolios. To assist in the on-boarding of new customers (as required) To work with relevant Cogent staff members to ensure management of all accounts as per Cogent’s Account Management framework Qualifications Cogent is looking for a dynamic person with: Experienced Allied Health (Physio, Osteo, Chiro, OT, EP etc) practitioner with full registration or a Registered Nurse. Hold a current and valid Working With Children Check (WWCC) Evidence of completion of First Aid (level 2) or in circumstances where staff have obtained “Basic Life Support” training within a hospital setting Knowledge of WorkCover legislation across several states. Understanding of Return to Work and case management principles. Knowledge of Cogent products and services. (desirable) Working knowledge of the Microsoft Office suite Time management skills. Additional Information Be part of the MedHealth group, where our core values are shaped by what matters most to our people and how we deliver meaningful services. Head to www.medhealth.com.au for further details. The benefits we offer: Employee initiatives for health insurance, fitness and travel perks Exclusive employment discount program Health, Wellness & Financial wellbeing Hybrid working arrangements Novated leasing and specified salary sacrificing Paid parental leave (criteria applies) Purchased leave Hybrid working arrangements Close to public transport Our culture is ALIVE - whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks - we're always up to something fun! Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need. A full position description is available upon request from HR on [email protected] ** We will not be able to support international applicants for this role. #Cogent Thinking You are welcome here. Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs. Leadership Opportunity: Yes State: VIC Job Status: Full Time

Responsibilities

The Team Lead will manage a team of consultants and oversee the development and implementation of operational processes to ensure excellence in service delivery. Responsibilities include leading the team, conducting performance reviews, and managing customer onboarding.