Team Lead International Claims (m/f/d) at SIXT

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Interpersonal Skills, Team Motivation, Service Standards, Quality Standards, Technical Vision Development, Strategy Definition, Process Optimization, Change Management, Analytical Skills, MS Office Proficiency, Excel Proficiency, Proactive Approach, Structured Work Style, Hands-on Approach

Industry

Travel Arrangements

Description

Company Description Job Description We are looking for an experienced Team Lead (m/f/d) for our international Claims Management team in Berlin. In this strategic leadership role, you will take responsibility for a team of 10+ employees and drive the further development of our claims processes at an international level. If you are ready to take the next step in your leadership career and make a lasting impact in an international environment, apply now! YOUR ROLE AT SIXT You lead and motivate a team of 10+ employees, ensuring high service and quality standards You develop and implement the technical vision, defining standards and best practices You shape mid- and long-term strategies aligned with company objectives You drive day-to-day operations, achieving ambitious targets and optimizing processes for efficiency and customer focus You collaborate closely with business units and other teams to build strong partnerships You champion change initiatives, tackle challenges with confidence, and lead by example to foster trust and accountability YOUR SKILLS MATTER Leadership You have first experience in a leadership role or a strong ambition to become a leader Communication You are fluent in English and bring strong interpersonal and leadership skills with a positive can-do mindset Technical Skills You are proficient in MS Office, particularly Excel Execution: You work in a structured, hands-on manner and take a proactive approach Problem-Solving You demonstrate strong analytical skills and a creative approach to developing people and processes Advantage You bring additional language skills and/or experience in international claims management or the insurance industry WHAT WE OFFER Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more Mobility boost We support you with a monthly mobility allowance of €20 per month for even more freedom Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now! Department: Customer Service Legal Entity: SXT Dienstleistungen GmbH & Co. KG

Responsibilities

The Team Lead will be responsible for leading and motivating a team of 10+ employees, ensuring high service and quality standards while driving the day-to-day operations to achieve targets. This role also involves developing the technical vision, defining standards, and shaping mid- to long-term strategies aligned with company objectives.